(Code 43) - USB device is not recognized.

[Marice]

Please tell me if this is not the right sub-forum.

I've been encountering error Code 43.
I've tried a lot and I am running out of options.

I'm working on an Acer Aspire 5542G.
My operating system is Windows 7.
The USB device not being recognized is my Wacom Intuos 4 PTK.

- I've de-installed and re-installed my tablet driver.
- I've shut down and turned on the laptop.
- I've returned the laptop to original factory settings.
- I've taken the battery out, and put it back in again.
- I've de-installed and re-installed universal serial bus controllers.
- I've used CCleaner to clear up my register.
- I've used my google-fu to it's full extent, but I haven't found a fix.

If someone could help me, that would be great.
T_T

Previous thread about this problem.

Edit; I ran two scan programs. They both told me I had 48 errors in my registry, in COM/Active X, in Shared DLL entry and in Path File Reference.
I have no clue if this is at all accurate, because they looked just too similar and they both required me to buy it before it'd fix the errors.
I googled them later and I have not found one site on wich someone said they worked. . .
But, just throwing this out there. It might help.

2nd Edit; The problem seems to be related to my tablet only. My boyfriend plugged in his fancy phone, and it did let me see all the folders in there & such.
I'm about 80% certain it is not the hardware of my tablet (I'm very carefull with that thing) and the driver worked fine uptill next week.
Is it possible that the Windows update had effect on the tablets compatibility?

 

[theog]

For the latest drivers download from here:

Wacom Hardware Driver Detail

 

[ionbasa]

I belive she had already done that

I've de-installed and re-installed my tablet driver.

Look closer!

EDIT:
also there was a previous thread here, please look for some more info:
http://www.sevenforums.com/drivers/99297-intuos-4-windows-7-usb-device-not-recognized.html

 

[Marice]

@ Theog
Thanks for pointing it out, but installing the latest driver from the official wacom site is usually the second thing I do if my tablet gives me any trouble. The first is unplugging it and then plugging it in again but, aside from that, I doubt my drivers are the problem.

It worked just fine for a long time, and the only way any drivers would have changed would be if Windows 7 last update contained a driver update.
I'm not sure of that, I wonder if there's a way to check that.

 

[Marice]

Does anybody have a clue how to fix this?

 

[Marice]

I´m about to give up. @_@

 

[Marice]

I guess it´s hopeless.
I should probably buy a new laptop or a new tablet. T_T

 

[Kirsch]

Go here and download the latest BIOS version, I've seen error 43 and this helped

 

[Marice]

Thanks, I'll try it out right away!

 

[Marice]

I downloaded it but haven't run it yet.
I picked the last update there was for this model of Acer, but when I read the readme.txt it said to pick the BIOS.bat to run in DOS or x64 enviroment.
I'm not sure what that means and I saw a warning that I should not update it or I would be responsible for it if... basically, the thing wouldn't work anymore.

Should I just... extract it, and let it run?
I wanna be 100% sure I'm not doing anything wrong because I REALLY don't want to break this.

 

[Kirsch]

These are straight from the Toshiba website, just make sure you've picked the correct model and operating system and you have nothing to worry about.

They have to put that message there basically to save their arse in case SOMEONE, SOMEWHERE runs into a problem, but if there was one, the link wouldn't be there anymore

 

[Marice]

The Acer website.
But, okidoki, I get the point.
Thanks a lot then, I'll try to run it now. :X

Edit;
I used to have a Toshiba. I think I might have liked it better then this Acer.
& also.. the txt file told me to run the .bat and I did, but nothing changed.
It just showed a little black windows for such a short time I could not read it, disappeared, and I still get the same error...

 

[Marice]

In the file
When I open it
In the DOS folder
In the WinFlash folder
In the other WinFlash folder

 

[Kirsch]

You ran Bios.Bat in the main folder? Aftewards did you restart?

 

[Marice]

I double-clicked it in WinZip, & it showed me the black window that disappeared too fast for me to read.
I thought I rebooted... But let me reboot it again, just to be sure.

 

[Marice]

Rebooted now, but to no effect.
I think I might not have run the BIOS correctly...

 

[Marice]

How should I run it?