Comp. Immediately Crashes. Safe mode = Ok.

[GenRoss]

Whew...so far, no immediate crashes with verifier running, ethernet cable in, and adapter out.
I'm still anticipating a crash though(I wish I didn't have to say that)

However, I have experienced windows freezing for 5 seconds or so, then a black screen, before the display restores itself. This is tied to a notification of "display driver has stopped responding and has recovered" that pops up. This has happened before I ran verifier though.

I'll report back with information within two days most likely

 

[Jonathan_King]

You might try installing updated ATI drivers from here: AMD Graphics Drivers & Software

If that doesn't help, we may be looking at possible video trouble.

 

[GenRoss]

Well I'm on my phone.
Inevitably it crashed, but there was no error code like usb bug code error. Odd I guess.
Staring at startup repair, to no avail of course, but it doesn't hurt.

Ill upload the jcgriff thing when this stops.

I will also make sure I have the latest driver.

What do you mean that it could possibly be a "video" error specifically?

Edit: It specifically bsod'd while I was watching a youtube video, this seems like a common time for them to happen.

 

[Jonathan_King]

One verifier_enabled dump points to memory corruption, a good indication of hardware trouble. The other verifier_enabled dump points to your video driver atikmdag.sys.

Do install updated drivers from here: AMD Graphics Drivers & Software

atikmdag.sys    Wed Jan 26 17:48:28 2011 (4D40A4BC)

What do you mean that it could possibly be a "video" error specifically?

I gave a euphemistic alternative to "a hardware problem", as "video error" doesn't sound so bad.

...Summary of the dumps:

[font=lucida console]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Wed May 18 00:36:57.828 2011 (UTC - 4:00)
System Uptime: 0 days 6:06:54.342
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+49f51 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA0000001
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0xA0000001_VRF_atikmdag+49f51
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Tue May 17 18:17:07.499 2011 (UTC - 4:00)
System Uptime: 0 days 0:02:18.013
Probably caused by : memory_corruption ( nt!MiSectionDelete+3f )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
BUGCHECK_STR:  0x34
FAILURE_BUCKET_ID:  X64_0x34_VRF_nt!MiSectionDelete+3f
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[GenRoss]

Oh man haha, what an ordeal.

I installed the latest catalyst 11.5 drivers, and haven't crashed yet. However I haven't done much that requires any 'video' work or anything. I'll go play some games and watch youtube for awhile. I'll report back soon.

I also installed Pale Moon, a 64bit browser, along with the 64bit version of flash. Thought the problem could be my browser or flash version...maybe... =/

 

[GenRoss]

Nooooo..........
It was running fine for a whole day, but just now it happened while browsing the web - no video or anything. There wasn't an error code on the screen again.

Unless it's a faulty mobo, I don't really know what to try next.

Edit: One more happened while I was waiting.

Double Edit: WHY ME!!! STOP IT TECHNOLOGY GOD!!! I really hate this.

 

[GenRoss]

An edit won't suffice for this post.
I'll try to make this easy to understand.

*sigh*

Event Number...
1) Start up, some browsing...Bsod, restart
2) some browsing...Bsod, restart (this time I think was when I was watching youtube fullscreen, may be of no importance)
3) some browsing...Bsod, restart
4) "Display driver stopped working and has been recovered", Three times
5) Seconds after ^ that problem was recovered, screen goes black. Restart.
6) #4 message, one after the other, with no time inbetween freezes to do anything.
7) Instead of a successful display driver recovery, Bsod. Restart into safe mode with networking.

I'm now accepting the possible requirement of purchasing new hardware. RMA's are fine too. icnic:

Should I keep driver verifier on? I think it may of turned itself off, or I did without thinking.
I could do a complete clean install. I already did a windows reinstall, but didn't wiped the hard drive first

Edit: Display driver incompatability?
Edit edit: http://www.overclockers.com/forums/showthread.php?t=668192 Similar problems...suggests an Rma. Sorry I'm getting ahead of you haha...

 

[Jonathan_King]

We have another 0x116 BSOD blaming atikmdag and dxgkrnl. You may try RMAing your video card...

...Summary of the dumps:

[font=lucida console]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu May 19 20:02:42.889 2011 (UTC - 4:00)
System Uptime: 0 days 0:07:35.387
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+73bc )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu May 19 19:28:46.959 2011 (UTC - 4:00)
System Uptime: 0 days 0:41:24.457
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+67
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Thu May 19 18:46:32.124 2011 (UTC - 4:00)
System Uptime: 0 days 0:49:44.233
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
*** WARNING: Unable to verify timestamp for hidusb.sys
*** ERROR: Module load completed but symbols could not be loaded for hidusb.sys
Probably caused by : hidusb.sys ( hidusb+248f )
BUGCHECK_STR:  0xC5_2
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  sidebar.exe
FAILURE_BUCKET_ID:  X64_0xC5_2_hidusb+248f
BiosReleaseDate = 06/17/2010
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[GenRoss]

That's what I was thinking. However... =/
When I bought the video card I mailed in the rebate to Sapphire, but this required me to cut out the barcode. Which I would need for Sapphire's two year warranty. Not only that, but they charge up to 30$ extra along with shipping to have it replaced.
Also, Newegg's one month warranty is up.

I'm gonna email sapphire Rma service and ask them what I can do. I'm going to also call newegg and see if they would be so kind to rma it.

I'm never falling for rebates again, it's garbage.

 

[GenRoss]

This is really painful.

I managed to get an RMA with sapphire. I sent the card back and on the way home picked up a cheap geforce 8400gs. I installed the cd's drivers before going to their website to get the latest drivers. When they were downloading I Bsod'd with memory management. I then installed them in safe mode.

I doubt the drivers and everything is the problem though, I'm just saying what I've done. I took out one set of the ram sticks so I only have 4 gigs right now. I even replaced my hard drive sata cable with another thinking the cable is sending bad information or something.

dump report attached

 

[Jonathan_King]

Hello again,

Sorry for the long delay; I started a new job and put the forum threads on the back burner.

Try burning an Ubuntu Live CD: Download | Ubuntu

Boot from that, selecting "Try Ubuntu with no changes...", and see if you get any trouble. If so, you may start looking at the motherboard. It seems like this is a certain hardware error, but you're ruling out my best guesses. All we can do at this point is swap and observe.

 

[GenRoss]

Alright, but before I do that, I think I may have solved it.
It was one of the problems/solutions you suggested awhile back; the ram.
I don't believe we looked at the ram settings in the bios, but I personally tried to do some research on it.
The very first thing I saw was that the ram wasn't set by default to the product specs on newegg's site. I set them to the egg's specifications but I still crashed.
I later found that on each module itself had the timings and voltages info with the serial # on the little sticker. These settings were different than the settings given on the webpage. Inconvenient and odd...I set them to those specs but I'd still crash. I googled the serial number and found more settings for my sets that were still different, I changed the settings again and haven't crashed yet.
I've found a lot of other threads with problems relating to different ram sets and my mobo. I suppose it's picky with timings.

However I'm still waiting for my Rma'd sapphire card to get back.

All the power to you for checking back on the threads since you've been gone.
Good luck on the new job

 

[GenRoss]

Oh man. Remember me?:sarc:
Well, I've gotten my video card back. I've set everything up and over the four days I've had it I've had two blue screens.
One was while I was playing Oblivion, and the other while I was just on the web.

So I'm not sure where to go from here. I've called asus support at currently I'm waiting a call back from them within 24 hours.

Should I change any bios settings regarding the ram? Because the settings I have right now are for the normal 2x2 (4GB) set, but I do have two of those sets in...8GB...

jcgriff attached...

 

[Jonathan_King]

Try taking out one of the sets of RAM, and use only the 4GB for a while. See if that helps any.

Also, you might try sticking the other video card back in.

 

[GenRoss]

Well during the time I had my other card in (about 2.5 weeks (and 8GB ram in)) there were no Bsods....except one, but then I changed the ram bios settings to the correct specs and after that it was smooth sailing.

 

[Jonathan_King]

Try putting the old card back in, and leave the RAM and BIOS settings as they are. Perhaps we can narrow things down a bit.

 

[GenRoss]

By old card do you mean the replacement or the original? Sorry=/

 

[Jonathan_King]

The cheap 8400 you picked up.

 

[GenRoss]

Alright, I've done that.
Do we wait now or...?

 

[Jonathan_King]

Just use that for a few days or so; the longer, the better. If you get a BSOD during that time, post back immediately. Report back after a week has gone by with no BSODs, and perhaps we can draw a couple of conclusions.