Computer auto-restarting and sometimes BSOD

[Yiannis]

Hi i am experiencing sudden computer restarts i will post some dump files so you can check what is going wrong

 

[koolkat77]

Please follow the tutorial fully:

• Blue Screen of Death Posting Instructions

 

[Yiannis]

here are my diagnostics

 

[koolkat77]

kd> !analyze -v
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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.

Debugging Details:
------------------
BUGCHECK_STR:  0x19_3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  AppleMobileDev

CURRENT_IRQL:  2
STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExDeferredFreePool+c96
fffff800`031f86ea cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExDeferredFreePool+c96

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+c96

BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+c96

Followup: Pool_corruption
---------

STOP 0x00000019: BAD_POOL_HEADER   

Usual causes:  Device driver

AVG is a frequent cause of BSODs. Please uninstall it and replace with Microsoft Security Essentials.
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Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:

• Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
• Help protect your PC with Microsoft Security Essentials
• Malwarebytes Free

   Note

:info: Do not start the trial version of MalwareBytes

You may also take a look at:

• Good & Free System Security Combination

If you are overclocking any hardware, please stop.

Start Menu\Programs\ASUS\AI Suite II	Public:Start Menu\Programs\ASUS\AI Suite II	Public

   Warning

• This is overclocking software and can lead to system instability and BSOD's. Please reset all components to their stock speeds and then remove the software.

------------------------
To uninstall this software, use Revo Free.

   Information

Download

and install Revo Uninstaller.

• Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

------------------------
Reduce the start-up items, Antivirus software is basically whats required.

• Remove Startup Programs in Windows 7
• Clean Startup in Windows 7

------------------------
Make scans with these tools -

• TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
• Online Virus Scanner Eset

------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow - read here

Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:

• Piriform - Speccy
• CPUID - HWMonitor

• :info: For how to upload a screenshot or file, read here

------------------------
Upload a screenshot using:

• CrystalDiskInfo:tip: For how to upload a screenshot or file, read here

Test your Hard Drive(s) by running:

• Hard Drive Diagnostic Procedure

Follow this:
[/QUOTE]

If you have an SSD, make sure the following are up to date:

• SSD firmware
• BIOS Version
• Chipset Drivers
• Hard disk controller drivers/SATA drivers
• If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Let us know the results.