Computer doesn't notice when my headset is in

Northernlight

New member
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2:25 PM
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8
Hello!

For some reason my computer doesn't notice when my headset is in and I won't get any sound from them either. I don't know how long I have had this problem, I've tried to use the control panel go to sound and record to see if the icon is there and right click to show if it's hidden but it doesn't show up. I don't know what else to do, does any of you here have a solution?

Thank you in advance!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Taurus
OS
Windows 7 Home Premium 64 bit
CPU
Intel core i7-6700
Motherboard
Gigabite
Memory
8 ram
Graphics Card(s)
GTX 750 ti
Hard Drives
(C:) and one external (F:)
Antivirus
Windows Defender
Browser
Google Chrome
Has this ever worked? Two possibilities come to mind. (1) a problem with the case front panel jacks (2) connection from the front panel to the Audio header on the motherboard. Also use the "HD Audio" front panel connection rather than the AC97 if you happen to have both.

Also, connect the headset to the rear I/O panel jacks to make sure the headset is good. Green for the headset and Pink if you also have a mic.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Has this ever worked? Two possibilities come to mind. (1) a problem with the case front panel jacks (2) connection from the front panel to the Audio header on the motherboard. Also use the "HD Audio" front panel connection rather than the AC97 if you happen to have both.

Also, connect the headset to the rear I/O panel jacks to make sure the headset is good. Green for the headset and Pink if you also have a mic.

Yes it used to work before and I don't know what happend so it won't work now. I see, how do I use the HD Audio front panel?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Taurus
OS
Windows 7 Home Premium 64 bit
CPU
Intel core i7-6700
Motherboard
Gigabite
Memory
8 ram
Graphics Card(s)
GTX 750 ti
Hard Drives
(C:) and one external (F:)
Antivirus
Windows Defender
Browser
Google Chrome
Have you verified the headset is OK?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Have you verified the headset is OK?

Don't think so, how do I do that when my computer doesn't recognise it? After a quick google search I know now that I used to have the HD Audio that panel used to show up before, after I inserted the headset in my computer but now doesn't show up.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Taurus
OS
Windows 7 Home Premium 64 bit
CPU
Intel core i7-6700
Motherboard
Gigabite
Memory
8 ram
Graphics Card(s)
GTX 750 ti
Hard Drives
(C:) and one external (F:)
Antivirus
Windows Defender
Browser
Google Chrome
What do you show in the Device Manager for the Sound?
See mine for example, I have Realtek. Disregard the Tranzport entries, that is a controller for my recording studio. The AMD is for HDMI audio.
 

Attachments

  • Device Manager Capture.JPG
    Device Manager Capture.JPG
    48.5 KB · Views: 0

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
What do you show in the Device Manager for the Sound?
See mine for example, I have Realtek. Disregard the Tranzport entries, that is a controller for my recording studio. The AMD is for HDMI audio.

This, I don't have Realtek though I remember I used to have it but not anymore for some reason. I did try to download it yesterday though but after the installation and had to restart my computer I tried to insert the headset and all that but it didn't work and it made my computer's booting time slower so I uninstalled it...
 

Attachments

  • enhetshanteraren.png
    enhetshanteraren.png
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Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Taurus
OS
Windows 7 Home Premium 64 bit
CPU
Intel core i7-6700
Motherboard
Gigabite
Memory
8 ram
Graphics Card(s)
GTX 750 ti
Hard Drives
(C:) and one external (F:)
Antivirus
Windows Defender
Browser
Google Chrome
Getting the correct hardware driver (Realtek?) installed is the first step. You have the generic, basic function, Windows installed "High Definition Audio" now and could be one reason the headset is not working. This may not be the only problem but getting the correct audio driver is needed. It should not cause slowdowns (Realtek is the most often used sound and not causing problems). I have a system (ASUS motherboard) with an i7 6700K and Realtek, although I now have Windows 10 and not Windows 7. Check the Gigabyte motherboard site for a Windows 7 driver for your specific motherboard.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Getting the correct hardware driver (Realtek?) installed is the first step. You have the generic, basic function, Windows installed "High Definition Audio" now and could be one reason the headset is not working. This may not be the only problem but getting the correct audio driver is needed. It should not cause slowdowns (Realtek is the most often used sound and not causing problems). I have a system (ASUS motherboard) with an i7 6700K and Realtek, although I now have Windows 10 and not Windows 7. Check the Gigabyte motherboard site for a Windows 7 driver for your specific motherboard.

Oh okay I might have downloaded the wrong file or something last time.
Which one of the files am I suppose to download? I think I tried the middle one and it didn't fix my problem. The booting became slower and I wasn't able to open up the program...
 

Attachments

  • realtek.png
    realtek.png
    55.9 KB · Views: 0

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Taurus
OS
Windows 7 Home Premium 64 bit
CPU
Intel core i7-6700
Motherboard
Gigabite
Memory
8 ram
Graphics Card(s)
GTX 750 ti
Hard Drives
(C:) and one external (F:)
Antivirus
Windows Defender
Browser
Google Chrome
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