Computer freezes/does not respond. Error Blue Screen

[baisakhi]

Hi , i am running Quick test Professional on my Windows 7 32bit PC and sometimes the system crashes in between.
I am not sure if QTP is utilizing maximum resources for this to happen.
Could someone please take a look and let me know what could be the cause of the
issue.

Please find the Windows error report and also the Perfmon results attached.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 82882320
BCP3: 97BB3B08
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\111011-16875-01.dmp
C:\Users\baisakhi.debnath\AppData\Local\Temp\WER-147156-0.sysdata.xml

 

[panais]

Hi.

Yes all crash\bsod points to QTP.

I notice that your Quick test Professional is old from 2006.

Old software\drivers = bsod,so its a good idea to update it if possible.

During searching i found this In case your QTP crashes frequently… check this out… | Learn QTP

Also remove McAfee from your system.


Download and install Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials

 

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