Solved Computer is stuck in Windows Resume Loader

[Zuko53]

Have you tried unplugging the keyboard and using another USB port?
Have you thought about taking the new keyboard back (it could be faulty)?

I plugged that thing in just about every port and I am in touch with Dell about not getting any instructions or software with the unit. I did think about the board being defective, but I tried my old board, which was and is still operational, and that didn't work either. Thanks

 

[Jacee]

See the 'verified' answer here stuck on "windows resume loader" - Laptop General Hardware Forum - Laptop - Dell Community
I know your computer isn't a laptop ....
Hopefully that can help you, too.

 

[Zuko53]

Do you have any other standard keyboards that you could try with the computer ? Sometimes you can get them at thrift stores for $5.

I did re-install my old board which was working, just OK, before I got the new one. I still get the same result which is stuck on Windows Resume Loader.

 

[Zuko53]

Did you even read Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS ?

Power down your PC, unplug and drain power by holding the power button, then as I already told you choose one of the steps to manually reset the CMOS in the tutorial. This may resolve the keyboard issue.

None of the steps I gave you depend upon booting into Win7 which is when any Resume error would appear. You just have to be quick enough with good timing to trigger F12 at the first BIOS screen before the OS is even called upon, to trigger Dell Diagnostics and then the Win7 DVD. If your keyboard won't be recognized by tapping f12 use another.

Once you do this reboot into the Win7 DVD which is provided in the Troubleshooting Windows 7 Failure to Start. tutorial to run Startup Repair a few times and then if necessary System Restore from the Recovery options.

Clear CMOS. I believe that the only jumper on the board is a little blue plastic slip-on that is about 3/8" square. It is situated on 2 of three pins. If that is it, how do I short-out, what pins, etc. I already removed the battery which I am told is probably just to keep the clock running I believe it's a CR2032. Next thing, I did Power down the PC as you instructed and I re-booted and held down the F12 and I at least, got something new; when the logo came on, the bar underneath in that runs accross showing progress, stopped and when it resumed, the next thing I got was a cursor in the upper left hand corner blinking on a black screen. This went on for quite a while. I haven't been able to duplicate it again. Next, another thing that happens, but not all the time is when I boot, a message comes up that says; Entering Power Saving Mode. I don't know what to make of that except it might mean the Monitor.

 

[benjy206]

Ok what you do with the jumper is move it over onto the other pins and leave for about 10 seconds then move back

 

[Zuko53]

Ok what you do with the jumper is move it over onto the other pins and leave for about 10 seconds then move back

Power off or on?

 

[Britton30]

Completely power off. See the tutorial Greg posted.

 

[Zuko53]

Ok what you do with the jumper is move it over onto the other pins and leave for about 10 seconds then move back

OK, there are three pins and they align vertically. The jumper was placed on the bottom two pins and I removed it a placed in on the top two left it for about 10 secs and replaced it in the origianl position. No effect.

 

[Zuko53]

Ok what you do with the jumper is move it over onto the other pins and leave for about 10 seconds then move back

OK, there are three pins and they align vertically. The jumper was placed on the bottom two pins and I removed it a placed in on the top two left it for about 10 secs and replaced it in the origianl position. No effect.

On another note: According to what I have read about the Inspirion 546 motherboard, the battery that I removed (CR2032) is also connected to the CMOS and when I removed it, it should have cleared the CMOS.

 

[Zuko53]

Ok what you do with the jumper is move it over onto the other pins and leave for about 10 seconds then move back

OK, there are three pins and they align vertically. The jumper was placed on the bottom two pins and I removed it a placed in on the top two left it for about 10 secs and replaced it in the origianl position. No effect.

On another note: According to what I have read about the Inspirion 546 motherboard, the battery that I removed (CR2032) is also connected to the CMOS and when I removed it, it should have cleared the CMOS.

WE HAVE PROGRESS!!!! Apparently, the jumper that I tried is not the one. I found another alongside the battery which I removed per previous instructions and I now have a CMOS Utility Setup Screen.

 

[Zuko53]

I AM HAPPY TO ANNOUNCE THAT MY COMPUTER IS RUNNING AGAIN.!!!! THANKS TO JACEE, BENJY 206, AND GREGROCKER. Here is how it happened. When I finally got the the right jumper I moved the jumper as suggested. I then rebooted to get a screen that is headed CMOS Checksum Error under which is listed; Press F2 to Run Setup and Press F1 to load defaults. I peted to Press F1 which led me to System Restore and then here I am running again. Thanks again to all of you. This website is the most responsive that I have been on. Zuko53

 

[AddRAM]

Is the half moon key used to put the computer in sleep mode?

Ya , I don`t understand, the half moon key is just to put the pc to sleep. I would say just restart the machine. Didn`t read 3 pages, but that`s my take.

 

[AddRAM]

I AM HAPPY TO ANNOUNCE THAT MY COMPUTER IS RUNNING AGAIN.!!!! THANKS TO JACEE, BENJY 206, AND GREGROCKER. Here is how it happened. When I finally got the the right jumper I moved the jumper as suggested. I then rebooted to get a screen that is headed CMOS Checksum Error under which is listed; Press F2 to Run Setup and Press F1 to load defaults. I peted to Press F1 which led me to System Restore and then here I am running again. Thanks again to all of you. This website is the most responsive that I have been on. Zuko53

That just means you did a sytstem restore the hard way, but, oh well, whatever works. Glad you sorted it.

It`s finally 82 degrees outside

 

[gregrocker]

Glad to hear it. You can mark the thread Solved at top.

 

[dsfgagsrg]

Windows resume loader problems

Turn Power on Immediately Press and Hold F2. BIOS will start. Under Advanced tab you will see "USB in Sleep mode" Enable that. Problem Solved.

 

[Mhensien]

Dell desktop resume loader

I have a Dell Vostro desktop unit with almost all of the exact symptoms in the above post. I can access the bios. I ran the Dell diagnostics, and no problems were identified. The only way the system will boot to the CD/DVD drive is if the hard disk is removed. If the hard disk is in place, it will attempt to boot from the CD/DVD but the keyboard is not responsive when the message, touch any key to continue, appears on the screen. With no response to system goes to the frozen Resume Loader screen. I have used all three methods to reset the CMOS. Any suggestions or ideas to sove this problem?