Computer Not Booting Hard Drive/Unresponsive Hard Drive

[only cure]

Hey guys,

I have a HP Touchsmart IQ500. Turning my computer PC on today, all I got was a blue HP invent screen with setup, boot menu, system recovery, and system diagnosis, and I could not get past it.

I entered the BIOS and figured out that the hard drive was listed as "not installed." Pretty sure that is the main problem.

I tried a system restore (with the Windows 7 install disc), but I guess the computer couldn't read the hard drive enough to enter safe mode (I tried restarting and F8ing several times).

I put in an external hard drive, and the BIOS read it; however, windows does not allow you to partition an OS on a hard drive.

I am all out of ideas; I'm currently taking apart the computer (touchsmarts are hard to pry open), but I have no clue about computers so I'm hoping one of you guys can help.

Thanks in advance!

 

[Ivan the SoSo]

It should be under warranty...probably too late but taking it apart will most likely void the warranty.....sounds like a dead hard drive/loose cable

 

[DeaconFrost]

Yep, it's likely one of two issues. Either the power to the drive has become disrupted by loose cable, failing PSU, etc....or the drive just died.