Computer randomly turns off (no reboot, no error)

Kevifone

New member
Local time
3:28 PM
Messages
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My computer will randomly turn off. Only if I am using it. I can turn it on and it will sit forever, but if I use it.. Boom. Shuts completely off with no warning, no error, nothing. I need to power it back on by pressing the power button. I went to CMOS and turned on restart on system failure and it does not restart. Don't think it's running hot.. at least, my gcard is only doing 48 C which is low. Idk if it's a software issue or hardware?

I ran a scan of my computer using ESET NOD32 Smart Security = nothing found.
I will attach dxdiag. I cleaned my PC inside the best I know how.. >.<
 
Last edited:

My Computer

OS
Windows 7 Ultimate 64 Bit
Welcome to the forum.

Download and install this Speccy and see the temps of your computer.

:ar:Download Speccy 1.17.340 - FileHippo.com

Disable "Automatically restart" option

  • Click on the start :orb: and type Sysdm.cpl, hit enter.
  • Switch to Advanced tab and click Settings button of Startup and Recovery.
  • Deselect the Automatically restart option and click OK to exit.
Download and install all the updates from Windows Updates.

Also replace ESET with MSE from the link below and run a complete scan to make sure you're free of viruses.

Will wait for an update after you've done these.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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