Constant random BSOD's Locale ID: 1033

[Rancolin]

Hi everyone.

I was wondering whether anyone could help me in diagnosing the cause of an ongoing issue I have been having with random BSOD's when performing everyday tasks on my PC. Here is the information I received upon startup:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000116483
BCP3: FFFFF880056FB030
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051614-9859-01.dmp
C:\Users\Matthew\AppData\Local\Temp\WER-11840-0.sysdata.xml

I have uploaded the ZIP file that dm log collector has generated.

My PC seems fine, it doesn't act up and is running very fluidly, however at any given time I will get a BSOD. Someone I know was saying to me that it is a memory issue, and that my RAM 2 x 8 GB kit was in the wrong channel (Channel 2). So, I opened my system up and moved them over to channel 1. Also, I ram a memory diagnostic, but no errors were found. I'm really getting quite sick and tired of this, and would REALLY appreciate some help in this situation.

Thanks for your time.

 

[derekimo]

Hi there,

You don't have SP1 installed,

Host Name:                 MATTHEW-PC
OS Name:                   Microsoft Windows 7 Professional 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Matthew
Registered Organization:   
Product ID:                00371-OEM-8992671-00004
Original Install Date:     5/9/2014, 5:35:35 PM
System Boot Time:          5/17/2014, 2:36:31 PM
System Manufacturer:       ASUS

You also have an OEM license on a retail motherboard.

Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them

 

[Rancolin]

Hi there,

You don't have SP1 installed,

Host Name:                 MATTHEW-PC
OS Name:                   Microsoft Windows 7 Professional 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Matthew
Registered Organization:   
Product ID:                00371-OEM-8992671-00004
Original Install Date:     5/9/2014, 5:35:35 PM
System Boot Time:          5/17/2014, 2:36:31 PM
System Manufacturer:       ASUS

You also have an OEM license on a retail motherboard.

Counterfeit installations such as yours contained heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable. For this reason, many analysts won't attempt it.

My recommendation is to install a genuine Windows 7. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows 7 installation, and are still experiencing BSOD's, we will be happy to help you solve them

Thank you for your prompt reply.

I had no idea I was running a counterfeit version of windows, I purchased this system from a friend who recently built a brand new one. If this is the case, very soon I will venture out and purchase a legitimate copy of Windows 7.

Thanks for your time.