Construct2.exe Crash, c0000005

[Nestjo]

Hi

Every time I try and load or create a new project in Construct 2 it crashes. It is the only program i have experienced this crash with. The program works with out problems on my laptop.

I use a Danish version so i hope you can help with this:

Problemsignatur:
Navn på problemhændelse: APPCRASH
Programnavn: Construct2.exe
Programversion: 2.0.0.0
Tidsstempel for program: 4ffecd70
Fejlmodulnavn: atio6axx.dll
Fejlmodulversion: 6.14.10.11733
Tidsstempel for fejlmodul: 4fd6390a
Undtagelseskode: c0000005
Undtagelsesforskydning: 000000000002c74e
OS-version: 6.1.7601.2.1.0.768.3
Landestandard-id: 1030
Flere oplysninger 1: 51e2
Flere oplysninger 2: 51e2ab88c235eb450b08f0deff3aa150
Flere oplysninger 3: c55a
Flere oplysninger 4: c55a481514121015e74ea027ab2b9398

I read some-where that you need a .rar or .zip of my minidump folder so I went ahead and attached it. I have also made sure that Minidumps are enabled.

Let me know if you need additional information.

Sorry for my bad grammar English is not my native language.

 

[Nestjo]

Can any one help me please ?

 

[FredeGail]

Hello Nestjo and welcome to Sevenforums.

BSOD Analyse

To be able to help you, we'd need you to attach some more files in order for us to analyse your crash. The below link will guide you through some steps for catching these files. If you have any questions just ask us.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

USB issues

Possible fix| Go to Device Manager > Expand the USB list > Uninstall every driver (not device) and Reboot Windows.
Let Windows detect them and reinstall them.

• What kind of USB Devices to you have attached to your machine?

Memory // Drivers

Looking at your bugcheck it's likely that a memory corruption event was triggered. Though a driver could be causing the memory to be borked, but we're usually suggesting a memory test before moving forward. Do a scan with Memtest86+. Memtest is a scanner that'll check your sticks for errors.

   Warning

:info: Note that the below instructions may break your WARRANTY rules. If you're unsure check manuals, separated warranty papers, stickers on computer for secure permission.

To ensure that we'll know if it's the slots on the motherboard that's broken, or the sticks itself - we have a little procedure we'll recommend. Remove 1 stick, scan the other with Memtest in the current slot. After 7 passes, move the stick to another slot and scan, and so on and so forth until you've scanned all the sticks, and all the slots, one by one.

Memtest86+ - Advanced Memory Diagnostic Tool_

Best Regards,
Frederik.

 

[Nestjo]

I tried the USB Issues possible fix, and that didn't seem to fix it. I will try the other solution asap. thanks for your response.

 

[FredeGail]

No problem.
Take all the time you'd need.

Best Regards,
Frederik.