Continuous random crashes never creating error files, usually no BSOD

jaikyurro

New member
Local time
9:08 PM
Messages
1
Hi there, bit of frustration with my desktop. For the last several weeks, it has been continuously crashing, generally never recording an event in Event Viewer aside from that it came back from an unexpected shutdown, and never generating a blue screen or an associated file.

I should stress this is a recently-built computer as well. We've gone through replacing through warranty or upgrading almost every piece since, including the the graphics card, RAM, a replacement of the hard drive with a new SSD, and an exchange of the motherboard, which was the newest piece in the set. We've taken the power supply in to have it tested and it came back showing no problems. Before replacing the hard drive, though, we did receive more "general hardware failure" blue screens, but since it's gone back to just ghost crashing at random.

Generally the computer is used for gaming, lately for the Witcher III, mostly, though it has crashed twice now while just watching videos, and at random while playing other games like League of Legends, FFXIV, and Crusader Kings II. Last night while browsing and watching a video in full screen the computer actually generated a BSOD and appeared to try to compile a dmp file. It was unable to produce a minidump, and though the screen declared it a hardware error, I was hoping someone would be able to take a look at the dmp to give me a clue as to what I'm working with. It may bear worth mentioning I've done reinstalls of Windows for issues such as graphic and audio .dlls claiming to be incompatible or out of date when trying to reinstall FFXIV, and not cleanly redownloading despite trying several methods.

Attached the only event screen errors generated, and the third photo attachment is a screenshot of everything currently installed hardware-wise, taken as I wrote this. Put the dump file in a .zip, and here's hoping you can read something complete out of it. It'd be great to finally have something other than guesswork on my part.

Edit: Can't upload the zipped dmp file due to the fact it's large. Would appreciate suggestions on how to get it to you
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
Windows 7 64 Bit
CPU
AMD FX-9590
Motherboard
ASUS M5A99FX
Graphics Card(s)
4095MB NVIDIA GeForce GTX 960
Hard Drives
465GB Samsung SSD 850 EVO
Hello and welcome Jai mate I see you have been waiting for some time and I am no expert but will take a stab at helping to help you or at least get the ball rolling.

Now I don't know how you are compiling the dump files so see these and let us know if this is what you are doing.
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
&
http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

Now if you can keep it running long enough can you follow my little diyyt and post back the results for the PSU - just use PART A: for now

UsingHW Info

PART A:

You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 -Download < download the right bit version andclose the right hand window select Sensors and scroll down to the power sectionwhere you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give awayyou are in the section for the rail voltages. There are other section titlesand one that pops up often is ITE

Now the voltage on the different rails have to be within 5% =+/-of what is required or the machine will not work properly if at all.

See this for the rail voltage info

http://www.tomshardware.com/reviews/power-supply-specifications-atx-reference,3061.html (Section 2.)

The original right hand window shows the machine running and ishandy for that but for looking at the components in some detail close it anduse the main left hand side panel

FOR OTHERCOMPONENTS

PART B:

Open each small square with + in it on the section the componentsare in and then click on the individual component/s (it will highlight in blue) - in the righthand side will appear all sorts of details including brands speeds and otheressential info that particular device. See pic for example.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Back
Top