Cooling fan on HP laptop behaving strangely

m3110w

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Hi All, I've got an HP 2560p Win 7. When I turn the power on the cooling fan switches to lo speed and stays there. When I power off the fan turns on hi speed and stays there. In both cases the battery is in and its getting plug power. Removing the battery makes no difference. Removing battery and unplugging causes the fan to finally go off. I spoke to HP support they said update the bios. I did and it nothing changed; problem remains as before. Laptop is 1.5 yrs old and the problem started about 5 days ago. Up until then the fan was working normally. Any ideas how to fix this? I did some google searches and didn't find and relevant solutions. Thanks! Tom
 

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Win7 Premium 64bit4gb
Computer Manufacturer/Model Number
Acer Aspire 5732Z
OS
Win7 Premium 64bit
Memory
4gb

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Thanks

That is correct. The fan only turns off when the power plug is pulled out *and* the battery is removed. OK, thanks! We'll try this. I didn't know about this feature in Windows. Thanks for bringing it to my attention. Cheers, -Advait
Just to get it right Tom the fan keeps going after you have shut down??

Try these first before anything else http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html
 

My Computer My Computer

At a glance

Win7 Premium 64bit4gb
Computer Manufacturer/Model Number
Acer Aspire 5732Z
OS
Win7 Premium 64bit
Memory
4gb
Now Advait if this doesn't work then it appears to me that the power button is sticking down. Now I don't know how you feel about fixing things but try keeping it plugged in with the fan running and with the tip of a small pointed knife gently try to ease that power on button out - if this switches off the fan then there is your problem.

To rectify you can take it to a dealer or do it yourself I found this video whee it shows how to get to that switch with a bit of luck you may be able to free it up a little enough for it to work normally. You can do that by once freely moving apply a tiny touch of petroleum jelly (Vaseline) around the edges but only the tiniest of amounts.

At 3.04 of this video you will see how that cover is removed be careful this fellow I thought a bit rough. ACER ASPIRE 5734Z take apart video, disassemble, how to open - YouTube
 

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My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
fan problems

Excellent. Thanks! I know a good hardware guy who may have the skills to try what you suggest (I just have to see if he has the time). I'm not that skilled with in-depth hardware repairs. I'll post updates. Cheers, Advait
 

My Computer My Computer

At a glance

Win7 Premium 64bit4gb
Computer Manufacturer/Model Number
Acer Aspire 5732Z
OS
Win7 Premium 64bit
Memory
4gb
Ok mate thats good to know I think that top cover will come off reasonably easily but if unsure then of course let someone experienced do it:)
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
HP Laptops doesn't have a good ventilation system, glad you fixed it!
 

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Windows 7 Home Premium 64-BITAMD A8 7200P8GB 1600mhzRadeon R5 (APU) + Radeon R5 M230 2GB Dual Gra...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASUS X550ZE
OS
Windows 7 Home Premium 64-BIT
CPU
AMD A8 7200P
Motherboard
N/A
Memory
8GB 1600mhz
Graphics Card(s)
Radeon R5 (APU) + Radeon R5 M230 2GB Dual Graphics
Sound Card
Realtek ALC269 with SonicMaster
Monitor(s) Displays
Laptop Display
Screen Resolution
1920 x 1080 @60hz
Hard Drives
WDC WD50 00LPVX-80V0TT0 (500GB)
PSU
Laptop Charger
Mouse
ARMAGGEDON TEXTRON SCORPION 7
Internet Speed
100 mbps DOWN / 50 mbps UP
Antivirus
Windows Defender
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Mozzila FireFox, Valve Steam in-game internet browser
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