Corrupt Files on my NEW ASUS Laptop

[Steve8575]

Windows Resource Protection shows some corrupt files. I am assuming their in my Windows 7 bought two weeks ago. Where they come from I dont know or care. How do I clean this all up without dumping all my files and programs? It may be preventing my HP printer from scanning, printing yes, scanning no. I have been on the phone for hours with HP, ASUS and today Microsoft, they told me to run a program "cmd.exe " which showed the corrupt files

 

[x BlueRobot]

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html, which will scan for corrupted files and attempt to fix them, or do a http://www.sevenforums.com/tutorials/3413-repair-install.html.

Do you shut-down your computer properly and have a reliable AV (anti-virus) installed?

Hope this helps,

Harry

 

[fireberd]

I used to do a lot of support on the Dell users forum and occasionally (not very often but it happened) a PC would go out with a bad disc image (load). Reloading from the recovery partition (back to the initial factory condition) fixed this specific problem.

As you have a new PC, and most new PC's now come with some type of recovery partition, restoring (reloading) with the factory reinstall may be the best bet.