Crash to Client-Please Help

Sorry it took so long to get back didn't feel well yesterday. I uninstalled it and re-installed again. I have defragmented the drive a couple times. Yesterday it ran okay. A few drops and one blue screen but today dear lord it is back to step one. Hubby uninstalled the driver for the video card and went back one but I think i may have done something to screw it up. I know the game run's directx 9 and I think my computer is running directx 11 would that be causeing my issue? Someone mentioned to me it could be sound card problem to. Would a sound card cause constant crashing though?
 

My Computer

OS
windows 7 professional
Sorry it took so long to get back didn't feel well yesterday. I uninstalled it and re-installed again. I have defragmented the drive a couple times. Yesterday it ran okay. A few drops and one blue screen but today dear lord it is back to step one. Hubby uninstalled the driver for the video card and went back one but I think i may have done something to screw it up. I know the game run's directx 9 and I think my computer is running directx 11 would that be causeing my issue? Someone mentioned to me it could be sound card problem to. Would a sound card cause constant crashing though?


Ariel

Welcome back. We could use the most recent DMP just to see if it is still being caused by the same thing. If it still points to the same cause we may need to get more aggressive. The next step would be to use driver verifier. Before we do you need to have a current backup and a win 7 dvd. Let us know when thats done.


Audio driver can conflict with BIOS and cause constant BSOD's.

When we get the most recent DMP we can look at the age of all the drivers just in case.


Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up

My Computer

OS
win7 ultimate x64
CPU
Intel Core2 Duo E8400 @ 3.0
Motherboard
NVIDIA nForce 680i SLI
Memory
4gb corsair 6400 ddr2
Graphics Card(s)
Palit GTX260 Sonic 216 SP
Sound Card
sb audigy 24bit
Monitor(s) Displays
i-inc 19" lcd
Screen Resolution
1440x900
Hard Drives
seagate barracuda 7200 250 gb
PSU
ULTRA LSP Pro 750
Case
ultra midtower
Cooling
air
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