Solved crashing and random restarts

[richib]

hi iv recently just built a new pc, the motherboard is a asus m4a785td-v evo the cpu is amd athlon 2 quad core 2.90 ghz gpu is a geforce 9400 gt power supply atx-500 2gb ddr3 ram... i have had windows 7 uiltimate installed with clean copy's severale times an still get this problem of either a total freeze or a random restart when the pc comes bak on i get the following error message....
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8002DAA628
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\111710-29796-01.dmp
C:\Users\test\AppData\Local\Temp\WER-51324-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
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C:\Windows\system32\en-US\erofflps.txt
i have nothing over heating running at 28 degrees c any help muchly appreciated

 

[richc46]

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

 

[CarlTR6]

Please read this thread, follow the instructions and post back. We will be better able to help you.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[CarlTR6]

Rich beat me to it.

 

[tezlewis]

More than likely a hardware issue due to the 0x124 code. Does your Mobo have a onboard VGA port as individual hardware needs to be ruled out.

 

[richib]

Thanks for the reply's yes it does have vga port

 

[tezlewis]

Have you tried to take the card out and use the onboard VGA to see if you get this issue? Worth a shot!

 

[richib]

no mate i havent ill give that a whirl an see what happens ill re post in an hour or so cheers for the help

 

[richib]

thinkj i attached the bsod file correctly

 

[CarlTR6]

Yes, you did well. Everyone of your dumps is error code 124, a fatal hardware error. Sometimes drivers can cause an error code 124. I looked through each of the drivers loaded on your system. I found one that is way out of date. I cannot say this driver is causing your crashes; but I can say it is not helping the stability of your system. Update this chipset driver. In fact, make sure you have the latest chipset drivers installed.

RtNdPt60.sys 11/12/2007 - Realtek NDIS Protocol, Netgear GA511 Driver file (Realtek chipset) Realtek

After you update the above driver, test your RAM with Memtest following the instructions in this tutorial. Let Memtest run for at least 7 passes. If Memtest shows no errors, run it again from a cold boot after your computer has been off for a while. Post back with the results.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Next, test your RAM and CPU with Prime following the instructions in this tutorial. Be sure to monitor your temps.

http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with the results.

Now test your graphics card with Furmark following this tutorial:[FONT=&quot]http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

[/FONT] Test your hard drive with one of these diagnostics: HD Diagnostic.

 

[richib]

thankyou for your help ill go get to it now and post back with the results cheers rich

 

[richc46]

Kudos to Carl
I just told you how to post

LOL you are Rich, too.

 

[CarlTR6]

thankyou for your help ill go get to it now and post back with the results cheers rich

Looks like are getting RICH around here. Sorry, lousy pun.

We will be waiting to see the results of your testing. I'm hoping that just updating that driver will be of help.

 

[richib]

just wondering on the cpu test do i have to run each of the 3 tests for 12 hours?

 

[richib]

ok so far iv updated the drivers tried to run the cpu test 10 mins in cpu only at 36 degrees c but pc crashed again cant run for 12 hours wont let me even run for 15 mins

 

[CarlTR6]

Please start with Memtest. That runs outside of Windows. And to answer your question, run each of the three tests overnight.

 

[richib]

sorry to bother you again im not that good with this kinda stuff,,, iv downloaded the mem test software how do i get it to disk what program i need to do it as my pc has nothing else on it other than the win updates an drivers an virus protection cheers

 

[CarlTR6]

No bother at all. In the tutorial, there are two methinds given. The first is for using Memtest from a USB memory stick. The second method requires you to burn Memtest to a CD and boot from the CD. Follow the instructions in the tutorial. The instructions will step you right through it. You might want to print the instructions in the tutorial.

 

[richib]

ok i left the mem test running all nite or so i thought its manged to run it for 15 mins before its crashed out , so its even crashing out of windows :S now what i have no idea whats going wrong

 

[Tews]

please upload the new .dmp files...