Solved Crashing Software

[ZMan]

I don't know if a dump file is casing the crash to happen. But trying to figure out why a program is having a problem after trying to finish the lesson and when I close the lesson and want to choose another one the system and get this error below. I'm not sure what information is needed as I do mostly BSOD and this part is a little hard to get hammer out.

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Description
Faulting application name: mavisNet.exe, version: 1.0.0.0, time stamp: 0x411d8d4e
Faulting module name: mavisNet.exe, version: 1.0.0.0, time stamp: 0x411d8d4e
Exception code: 0xc0000005
Fault offset: 0x0007d32f
Faulting process id: 0xe94
Faulting application start time: 0x01cf661e89a145c8
Faulting application path: C:\Program Files (x86)\The Learning Company\Mavis Beacon Teaches Typing 16\mavisNet.exe
Faulting module path: C:\Program Files (x86)\The Learning Company\Mavis Beacon Teaches Typing 16\mavisNet.exe
Report Id: da3c18c8-d211-11e3-b90f-002564df294d

---------------------------------------------------------------
Description
Faulting application name: mavisNet.exe, version: 1.0.0.0, time stamp: 0x411d8d4e
Faulting module name: mavisNet.exe, version: 1.0.0.0, time stamp: 0x411d8d4e
Exception code: 0xc0000005
Fault offset: 0x0007d32f
Faulting process id: 0x830
Faulting application start time: 0x01cf661ea86525ba
Faulting application path: C:\Program Files (x86)\The Learning Company\Mavis Beacon Teaches Typing 16\mavisNet.exe
Faulting module path: C:\Program Files (x86)\The Learning Company\Mavis Beacon Teaches Typing 16\mavisNet.exe
Report Id: 3701ab5e-d212-11e3-b90f-002564df294d


---------------------------------------------------------------
Description
Faulting application name: mavisNet.exe, version: 1.0.0.0, time stamp: 0x411d8d4e
Faulting module name: mavisNet.exe, version: 1.0.0.0, time stamp: 0x411d8d4e
Exception code: 0xc0000005
Fault offset: 0x0007d32f
Faulting process id: 0x6b4
Faulting application start time: 0x01cf661f00dfa954
Faulting application path: C:\Program Files (x86)\The Learning Company\Mavis Beacon Teaches Typing 16\mavisNet.exe
Faulting module path: C:\Program Files (x86)\The Learning Company\Mavis Beacon Teaches Typing 16\mavisNet.exe
Report Id: 49ddc0b4-d212-11e3-b90f-002564df294d

 

[ZMan]

Any feedback?

 

[A Guy]

This is an older version

Platform: Windows Me / XP

Have you tried running it in Compatibility mode?

http://www.sevenforums.com/tutorials/316-compatibility-mode.html

A Guy

 

[ZMan]

I see. Thanks