CTRL key suddenly not working as it should.

[Snatch]

Hello, when i started working today with the computer I noticed that the left CTRL key is not working as normally, I use it for shortcuts like copy CTRL+C and paste CTRL+V and undo CTRL+Z and now all of a sudden when I press it it just opens up a the mozilla firefox browser and/or refreshes it.



Its just the left CTRL the right one works normally. I have already restarted the computer.


How to get it back to normal? Thank you

 

[Paul Black]

Hi Snatch,

Hello, when i started working today with the computer I noticed that the left CTRL key is not working as normally, I use it for shortcuts like copy CTRL+C and paste CTRL+V and undo CTRL+Z and now all of a sudden when I press it it just opens up a the mozilla firefox browser and/or refreshes it.

Its just the left CTRL the right one works normally. I have already restarted the computer.

How to get it back to normal? Thank you.

[1] Did Firefox have an update yesterday or today that could have caused this?
[2] Have a look in the Firefox settings to see if there is a hotkey combination for quick access that could have been triggered.
[3] Have you got a restore point prior to this happening that you can use?
[4] Have you run Malwarebytes [FREE]?

I hope this helps!

 

[Snatch]

Looks like that it doesnt affects only fiirefox, I said earlier that I started using the right CTRL button. I was typing on microsoft word and I was simultaneousy listening music with the windows media player and I tried to copy and paste CTRL+C and when I click the right CTRL the music stops and it it gets rewinded at the beginning. This happens with the right CTRL only, the right CTRL messes up with the firefox. The left with the player. This is a disaster how do I fix it?

 

[Paul Black]

Hi Snatch,

Hello, when i started working today with the computer I noticed that the left CTRL key is not working as normally, I use it for shortcuts like copy CTRL+C and paste CTRL+V and undo CTRL+Z and now all of a sudden when I press it it just opens up a the mozilla firefox browser and/or refreshes it.
Its just the left CTRL the right one works normally. I have already restarted the computer.

Looks like that it doesnt affects only fiirefox, I said earlier that I started using the right CTRL button. I was typing on microsoft word and I was simultaneousy listening music with the windows media player and I tried to copy and paste CTRL+C and when I click the right CTRL the music stops and it it gets rewinded at the beginning. This happens with the right CTRL only, the right CTRL messes up with the firefox. The left with the player. This is a disaster how do I fix it?

Your first and last posts don't agree with each other!

Are you saying that BOTH the left AND right CTRL keys are affected?

I suggest you try what I posted in my previous post =>
[3] Have you got a restore point prior to this happening that you can use?

I hope this helps!

 

[Paul Black]

Hi Snatch,

Update System Specifications

Please update your system specifications in your UserCP > Edit System Spec setup. It will help us to help you!

This SevenForums tutorial [Published by Brink and written by CyberZeus] makes this task very easy and quick to do. Click here => System Info - See Your System Specs.

Thanks.

 

[Ranger4]

Also try another keyboard. If yours is a laptop computer try an external keyboard.

 

[townsbg]

I suggest that you disable everything in this guide. BBC - My Web My Way - Changing keyboard settings in Windows 7

 

[Barman58]

I can see this being due to one or more of several reasons ...

keyboard physical issue or failure, which can only really be solved by replacement.

Mechanical issue with the specific key. In general use a keyboard takes a lot of "abuse" and can fail, it can also have an issue with detritus, between/underneath the key that prevents it travelling to the full extent and thus giving random key press codes to the OS, [Some years ago I was called into a company accounts department as one of their keyboards was not working, the enter key in particular, so I replaced out the keyboard and checked the faulty one back in my office/lab - there was a whole half a peanut wedged under the enter key how it got there is still a mystery

A software issue there are software packages that can remap the key function, there is one built into the OS, to aid those with physical disability issues, and these may be switched on accidently as they use strange key combinations for the switch, so check the accessibility settings of your system, there are also others that may be given as gifts with other software.

Malware Issue Malware may sometimes, intentionally or not, cause keys to produce the incorrect output, so it's worthwhile running a malware scan.

As has been stated, a temporary replacement keyboard may point to the possible cause as a mechanical issue would disappear whilst a software one would not