Data error (cyclic redundancy check) when installing program

[MRM4]

My office manager has a program she was trying to install on a Windows 7 machine. It is new. When installing, it will not finish and gives the "data error (cyclic redundancy check)" message. I tried to install the same program on mine (also Windows 7) and get the same error message. What is strange is she had this same program on her last computer (also Windows 7) and it installed and ran fine. I'm puzzled by this.

 

[Layback Bear]

Welcome to our forum MRM4

Exactly what program are you referring to?

 

[MRM4]

It is a calendar program.​

 

[Brds7t7]

My office manager has a program she was trying to install on a Windows 7 machine. It is new. When installing, it will not finish and gives the "data error (cyclic redundancy check)" message. I tried to install the same program on mine (also Windows 7) and get the same error message. What is strange is she had this same program on her last computer (also Windows 7) and it installed and ran fine. I'm puzzled by this.

If it's happening on 2 different machines then it's possible the installer file/disc is corrupted or damaged. Do you have a backup copy of the installer file/disc that you could try?

 

[RolandJS]

If not, try this to see if you're only DVD can be fixed: Attempt to diskcopy from source to target, failing that, attempt to folder and file copy from source to target; I know that looks strange, however, I was able to "recover" an install DVD or CD that way, was able to use the copy to do the install. I never figured out how or why that worked - once or twice.