Debug please!

[PHOBOY510]

thanks guys

 

[Pauly]

Dump reports error code 0x1 BSOD Index
Quite a rare one not sure what to suggest

 

[reventon]

To start with, you have a few drivers out of date:

[FONT=lucida console]
pcouffin pcouffin.sys Wed Dec 06 03:39:30 [COLOR=Red]2006[/COLOR] (457584A2)
VSTBS26  VSTBS26.SYS  Thu Oct 16 13:54:06 [COLOR=Red]2008[/COLOR] (48F690AE)
VSTCNXT6 VSTCNXT6.SYS Thu Oct 16 13:52:22 [COLOR=Red]2008[/COLOR] (48F69046)
VSTDPV6  VSTDPV6.SYS  Thu Oct 16 13:57:45 [COLOR=Red]2008[/COLOR] (48F69189)
[/FONT]

1st driver is part of several CD/DVD burning applications - so update any that you have.

Last 3 drivers are for a 56k modem. Normally I would not worry about them; but they were loaded at the time of the crash. So it would be advisable to update those drivers too (you should find them on your computer manufacturers website)

Finally, I notice that you are using Kaspersky Security software. We see lots of BSODs that are caused by KIS, and I would advise that you remove it if problems still occur after the driver updates.

KIS Removal Instructions: KIS Removal -- jcgriff2.com

Regards,
Reventon

 

[PHOBOY510]

Thank you! i really appreciate it, how would i go on about updating it?

 

[reventon]

I am guessing your computer is a laptop?
What model is it?

 

[PHOBOY510]

its actually a desktop
its an HP m8430f, not sure which update to download from their site though

 

[reventon]

Hi,

On HPs site there only appears to be one update, and that is for your DVD drive, so install that.

If this is the same system that was mentioned in this thread then we are most likely looking at a Hardware issue.

Still try removing Kaspersky.

KIS Removal Instructions: KIS Removal -- jcgriff2.com

Regards,
Reventon

 

[PHOBOY510]

so far works great with the update.
Thanks again!!!

 

[reventon]

I am fairly sure the problem is not related to the DVD drive.. so just see how it goes.

 

[PHOBOY510]

probably not, but it seems to be running OK.
if it crashes again I will post the minidumps again for you on this same thread.
Thanks again Reventon!

 

[PHOBOY510]

crashed again, uploaded the files, really unsure whats going on

 

[reventon]

Have you uninstalled Kaspersky yet?

KIS Removal Instructions: KIS Removal -- jcgriff2.com

It is amazing how many crashes are caused by AV software.

 

[zigzag3143]

crashed again, uploaded the files, really unsure whats going on

this one was caseud by Netr7364.sys, Ralink 802.11 USB Wireless Adapter Driver. I would download and install a fresh copy


Let us know if you need help

Ke

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat May 29 20:02:59.621 2010 (GMT-4)
System Uptime: 0 days 0:03:44.291
BugCheck A, {9, 2, 1, fffff80002a808d6}
*** WARNING: Unable to verify timestamp for netr7364.sys
*** ERROR: Module load completed but symbols could not be loaded for netr7364.sys
Probably caused by : netr7364.sys ( netr7364+37b22 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System

 

[PHOBOY510]

I don't use a wireless adapter, i use ethernet.
and i should download and install an update?

 

[PHOBOY510]

heres another crash dump, crashed this morning

 

[PHOBOY510]

crashed again, uploaded the files, really unsure whats going on

this one was caseud by Netr7364.sys, Ralink 802.11 USB Wireless Adapter Driver. I would download and install a fresh copy


Let us know if you need help

Ke

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat May 29 20:02:59.621 2010 (GMT-4)
System Uptime: 0 days 0:03:44.291
BugCheck A, {9, 2, 1, fffff80002a808d6}
*** WARNING: Unable to verify timestamp for netr7364.sys
*** ERROR: Module load completed but symbols could not be loaded for netr7364.sys
Probably caused by : netr7364.sys ( netr7364+37b22 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System

forgot to mention that I also removed the USB driver from my computer using device manager / right click/ uninstall. I don't use a USB driver for internet so I assumed it was OK to remove.

Thanks Ke

 

[reventon]

Have you got any BSODs since then?

 

[PHOBOY510]

yes i have, i didn't post it because no one responded.

but heres the thing. Just this morning, I booted the computer up got to my desktop, and while I was on the internet checking email, and listening to music. The computer just hung and the music was still on but it was stuck (like not playing but stuck at a single part) and the computer wouldn't move. So I held the power button for it to turn off.

Waited 10 seconds, then turned it back on but this time the computer didn't make as much noise when booting up and the monitor wasn't powered on (yellow color on monitor). The monitor happened twice.
This is not a blue screen by the way, the computer just freezes and I cant move anything.

Then after rebooting I get a screen full of H's on the left side of my monitor which forces me to hard reset AGAIN. (this happens before i hit the windows logo screen and before i get to the desktop)

Then it hangs and freezes at the HP screen (the first screen you see when you hit the power button)

By the time I'm booted up I am greeted with an immediate bluescreen which i uploaded.
and after doing a debug it looks like its rdyboost, but i don't even use rdyboost and its not turned on in the services. The BSODS look like they are random, very random.

The majority of the bsods I have seem to be from ntoskrnlmp.exe
After crashing once or twice, and hard resetting 7 times.

The computer seems to be running fine. Note that this only happens once a day on the first boot up after 7+ hours of being off. Usually in the morning when i boot up

help please

 

[reventon]

The majority of the bsods I have seem to be from ntoskrnlmp.exe

That is a pointer to a hardware fault (although there are a lot of exceptions to that rule).

Given that your system is hanging and freezing at the POST screen (HP screen), it is almost certainly a hardware fault.

Note that this only happens once a day on the first boot up after 7+ hours of being off. Usually in the morning when i boot up

How cold does your computer get overnight? Electronics do not perform as well under cold temps (for example, my LCD screen flickers a lot until it gets warmed up). What you are getting should not occur just because of the lower temperature.... but should not is not the same as will not.

You might want to keep the computer reasonably warm overnight and see what happens.

Regards,
Reventon

 

[PHOBOY510]

Thanks for replying Reventon.

The computer is in my room at room temperature, its not actually COLD cold, just normal room temp. Im not sure its a hardware failure because after 7 times of either bsods/computer won't move/ mouse won't move. I hold the power button, turn it off, then turn it back on 7 times and then the computer runs fine the entire day

im not sure what to do right now, is it my windows 7 image?

should i just try to sell my computer and build one myself? and where to do it?