Default Function Keys not working in HP Pavilion tx2500z

roxx4u

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I have a HP Pavilion tx2500z (model: KD436AV) laptop with Windows 7 64 bit OS installed. Since last few months, I am not able to use default function keys (F1, F2...F12) and other keys at the top row of the keyboard, including Pg Up, Pg Down, Home, End, Insert, Delete. However, all the Action Keys available on these keys are working without pressing Fn Key (e.g. Sleep, Brightness, num lock etc). I get same Action Key behaviour even after pressing Fn Key.

It looks like, somehow system is locked in action key mode and I am not able to come out of it. I tried to upgrade Bios (currently on latest F.0F version) and also tried to disable the Action Key mode in BIOS, but Action Key mode is not available in BIOS of this computer. Even to enter BIOS, I faced problem because F10 key was not working to enter BIOS setup. I had to connect external keyboard to enter BIOS.

I am disperately looking for help to come out of this situation. Any help will be greatly appreciated.

Thanks in advance.
 

My Computer My Computer

OS
Windows 7 Ultimate x64
I've seen some keyboards (not sure with laptops) that have a way to turn on/off the F keys with a key combination. You might want to check your laptop documentation and see if that is the case.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
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Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
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50/5 Mbps UL/DL
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Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
I have a HP Pavilion tx2500z (model: KD436AV) laptop with Windows 7 64 bit OS installed. Since last few months, I am not able to use default function keys (F1, F2...F12) and other keys at the top row of the keyboard, including Pg Up, Pg Down, Home, End, Insert, Delete. However, all the Action Keys available on these keys are working without pressing Fn Key (e.g. Sleep, Brightness, num lock etc). I get same Action Key behaviour even after pressing Fn Key.

It looks like, somehow system is locked in action key mode and I am not able to come out of it. I tried to upgrade Bios (currently on latest F.0F version) and also tried to disable the Action Key mode in BIOS, but Action Key mode is not available in BIOS of this computer. Even to enter BIOS, I faced problem because F10 key was not working to enter BIOS setup. I had to connect external keyboard to enter BIOS.

I am disperately looking for help to come out of this situation. Any help will be greatly appreciated.

Thanks in advance.

Are you sure the old BIOS did not have an "Action Key mode" setting? Is your new BIOS an update from HP?
 

My Computer My Computer

OS
Windows 7 Ultimate x64
Thanks for your reply. I am not sure whether old BIOS had action key mode setting or not. Latest BIOS update was from HP. However, I did try to go back to old BIOS but it didn't help, though I couldn't check the settings as I was not able to enter BIOS setting using F10.

Would check my laptop documentation also, but I really don't have any hope there.
 

My Computer My Computer

OS
Windows 7 Ultimate x64
Are you sure you weren't just getting the timing wrong when trying to get into the BIOS? It doesn't seem that the action of those keys can be modified until after the chance you have to enter and make changes to the BIOS, in other words the BIOS has to load its configuration to apply its modifications (including action key modification). Sometimes those manufacturer customized boot splash-screens seem to interfere with the timing. Try tapping the key repeatedly, about a half second between taps, immediately after powering it on.

Other than that, you might have to check to see if there is any HP software on your install that can change the behavior of those keys. You probably have two or three HP folders in your Windows Start Menu.

including Pg Up, Pg Down, Home, End, Insert, Delete

I don't think I've ever seen where those keys are modified by "action-key" settings. Could be wrong about that of course. Do those keys have colored icons or text indicating they can perform actions other than the standard "Pg Up, Pg Down, Home, End, Insert, Delete"?
 

My Computer My Computer

OS
Windows 7 Ultimate x64
Are you sure you weren't just getting the timing wrong when trying to get into the BIOS? It doesn't seem that the action of those keys can be modified until after the chance you have to enter and make changes to the BIOS, in other words the BIOS has to load its configuration to apply its modifications (including action key modification). Sometimes those manufacturer customized boot splash-screens seem to interfere with the timing. Try tapping the key repeatedly, about a half second between taps, immediately after powering it on.

Other than that, you might have to check to see if there is any HP software on your install that can change the behavior of those keys. You probably have two or three HP folders in your Windows Start Menu.

including Pg Up, Pg Down, Home, End, Insert, Delete

I don't think I've ever seen where those keys are modified by "action-key" settings. Could be wrong about that of course. Do those keys have colored icons or text indicating they can perform actions other than the standard "Pg Up, Pg Down, Home, End, Insert, Delete"?

Yes, I timed it correctly and able to enter in BIOS using external keyboard. So it was not a timing issue. I do have actions assigned to Pg Up, Pg Down, Home, End, Insert, Delete keys e.g. Delete has sys req, Insert has Prt Sc, Pg Up has Pause etc.
 

My Computer My Computer

OS
Windows 7 Ultimate x64
Any luck in finding HP software that can control how the keys function?

And yeah, thinking a little more on it, I'm pretty sure I have seen those keys with alternative actions assigned on some machines. Guess it's been awhile since running across one.
 

My Computer My Computer

OS
Windows 7 Ultimate x64
Any luck in finding HP software that can control how the keys function?

And yeah, thinking a little more on it, I'm pretty sure I have seen those keys with alternative actions assigned on some machines. Guess it's been awhile since running across one.

I did find hp quick launch software but it doesn't provide GUI interface in consumer machines (see url below), I am looking for a permanent sort of solution.
Re: Envy 15 / windows 7 64bit / quick launch buttons / cust... - HP Support Forum
 

My Computer My Computer

OS
Windows 7 Ultimate x64
have you tried re-installing the keyboard drivers?
 

My Computer My Computer

Computer Manufacturer/Model Number
Hewlett packard/p6512uk
OS
Microsoft Windows 7 Home Premium 64-bit 7600
CPU
IIx4 amd athelon 635 processor
Motherboard
FOXCONN 2AA9
Memory
2x2gb
Graphics Card(s)
ati radeon HD 5450
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(1) Realtek High Definition Audio (2) AMD High Definition
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samsung lcd tv 32"
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(1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device
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?
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air!
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wireless hp
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wireless Hp,optical
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1.10mb/s
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MSE
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Firefox
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