Dell Inspiron n5050, missing options in F8 boot menu

ziffel

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24
Location
Florida
Hi, I'm trying to do a factory restore on an Inspiron N5050, and the F8 menu does not have the 'Repair Your Computer' option, nor other expected items, such as last known good config. All it shows is the 3 safe mode options, and the boot windows normally option.

Dell's F12 menu is also missing an option to repair/restore.

I can boot the laptop to normal windows 7, but it's a black screen with a movable cursor. I get the same thing in Safe Mode, black screen, cursor.

I'm trying to figure out why the F8 menu is so limited. I can boot a Hiren's CD and get to a Mini XP desktop from there, and it works fine (no black screen).

Any help would be appreciated.
 

My Computer My Computer

At a glance

Windows 7 HP 64bit, SP1i7-92016GB Patriot DDR3 1600, 9-9-9-24Nvidia GTX 580 1.5GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self
OS
Windows 7 HP 64bit, SP1
CPU
i7-920
Motherboard
Gigabyte UD3R x58, F2Q Bios
Memory
16GB Patriot DDR3 1600, 9-9-9-24
Graphics Card(s)
Nvidia GTX 580 1.5GB
Sound Card
Realtek Azalia (on-board)
Monitor(s) Displays
Dell ST2410 (24")
Screen Resolution
1920x1080
Hard Drives
WD 500GB AAKS
WD 500GB AAKS
Samsung 500GB F1
WD 1TB EADS
PSU
Corsair Silver 650w
Case
Coolermaster HAF932
Cooling
Coolermaster V8 Cpu Cooler
Keyboard
Logitech G15
Mouse
Logitech G5
Internet Speed
30Mbps/cable
Antivirus
ESET NOD32 6.0
Browser
Firefox
Do you have a Restore disk, or image??
 

My Computer My Computer

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Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox

My Computer My Computer

At a glance

Windows 10 Pro X64Intel Quad Core i7-4770 @ 3.4Ghz16.0GB PC3-12800 DDR3 SDRAM 1600 MHzIntel Integrated HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
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