Solved Dell Laptop Vostro A860 speakers not working

[kf10]

Dell Laptop Vostro A860 speakers not working

although i can hear the audio fine on headphone

this laptop is 8 years old mashalla

 

[MoxieMomma]

Hi:

It could be that the speakers died on such an old device?

Since this is a DELL, have you tried the built-in, pre-boot hardware diagnostics?
Provides means to test all the hardware.

Tap F12* during a cold start to bring it up > follow the screen steps.


Just a thought...

MM

*That is the usual key on a Dell. I don't know about your specific model.

 

[kf10]

i ran hardware diagnostic using F12 Key, it didnt show any problem

 

[fireberd]

You do not have the correct sound driver installed. All you have is the generic, basic function, Windows installed High Definition Audio Codec.

First step it to install the correct sound driver. The Dell downloads list a Conexant driver for Vista, that will work on Win 7.
Support for Vostro A860 | Dell US

 

[MoxieMomma]

^^ Good catch! ^^

I didn't see any Yellow Exclamation points, so I went down the hardware path by mistake.
I didn't notice the generic driver.
(I'd "rep" ya' but I need to spread some love, first.)

Cheers,
MM

 

[fireberd]

That's OK. The driver may not fix it, considering the headset works, but something that is needed anyway.
May also be the wrong device (not Speakers) set as default playback device.

 

[kf10]

You do not have the correct sound driver installed. All you have is the generic, basic function, Windows installed High Definition Audio Codec.

First step it to install the correct sound driver. The Dell downloads list a Conexant driver for Vista, that will work on Win 7.
Support for Vostro A860 | Dell US

ok i installed the new drivers from the above link, still no change, also the generic basic function drivers were installed from beginning and speakers were fine couple of weeks ago

 

[MoxieMomma]

May also be the wrong device (not Speakers) set as default playback device.

That would be the next thing to check.

MM

 

[oscer1]

Hi it also could be the headphones jack on laptop. It could think their is something plugged into the jack.

 

[MoxieMomma]

Dang!
I need more Geritol.

I thought the OP said that is DOES work with the headphones, but that the speakers without the headphones do not work?

OK. I am going out now for a Geritol refill.

Back later,

MM

PS If you're too young to know what Geritol is, you don't need it.

 

[oscer1]

Dang!
I need more Geritol.

I thought the OP said that is DOES work with the headphones, but that the speakers without the headphones do not work?

OK. I am going out now for a Geritol refill.

Back later,

MM

PS If you're too young to know what Geritol is, you don't need it.

Yes you are correct he did say that. So thinking be my first guess would be computer still thinks headphones are still plugged in.

 

[fireberd]

The jack could be the problem. On many older PC's (and this is an older PC that either came with XP or possibly 32 bit Vista) there is an extra contact in the jack that is opened when a headphone plug is inserted and closed when the headphone plug is removed. If that contact is not closing it could think there is still a headphone plugged in.

New/newer PC's have jack sensing and don't need the extra contact.

 

[Megahertz07]

I don't think is a driver problem as the ear phone works. I agree with Oscer on post 9.
When you insert a ear phone, there is a switch that disconnect the speakers.
I've seen a laptop that the user used to twist the ear phone jack to take it out. It damaged the switch and the speakers didn't work any more.

 

[kf10]

thanks guys for your valuable input