Dell MSN Homepage Hi-hack

[mikegc]

I'm setting up a new Dell Inspiron, Windows 7 (64 bit). To change the home page, I went to Tools> Internet Options> Home Page and inserted my new home page address, MSN.com. I clicked Apply, closed everything and reopened the browser. Dell's version of MSN came up instead. How do I get rid of this and activate my regular browser?

Thanks,

Mike

 

[Kari]

Using Internet Explorer: Browse to the webpage you want to use as your homepage and while the page is open and its tab active, open Tools > Internet Options > General and click Use current, click OK to save settings.

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Kari

 

[mikegc]

How do I change my homepage

I'm setting up a brand new Dell Inspiron, Windows 7 (64 bit). On Dell's version of MSN, I clicked on Tools> Internet Options> General tab and, under the home, I removed Dell's address and entered MSN.com. I clicked on Apply and closed everything. When I reopened the browser, Dell version of MSN was back. I looked at Internet Options, again, and the address I'd entered was still listed as the ome page. How do I make the Dell version go away.

Thanks,

Mike

 

[mikegc]

I'm sorry, I should have mentioned I'd done that. . . . several times. I reverts back to Dell's MSN version.

Mike

 

[Kari]

Strange. I have several HP laptops that when first booted or after factory reset default to HP's MSN page, doing as I told has always solved it. Does the Homepage settings list only one Homepage or several Homepage addresses (tabs)?

The only way I can reproduce your issue is to set two or more Homepages, in which case IE opens them all showing the first one (top most) in first tab and active when IE is launched.

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Deleting all but the preferred Homepage solves this issue, in my case anyway.

Kari

 

[mikegc]

I tried that, too. After clicking Apply, I closed everything and reopened the browser. Seeing the new tab, I clicked on it and it was the Dell MSN, too. I think there's a conspiracy going on!

Mike

 

[x BlueRobot]

Does this occur in a different browser?

This article may help - http://blog.yagelski.com/2009/12/dellnet-hijack-of-my-computer-resolved.html

 

[maxie]

Hi there ... Have a look at the Link below ... Deleting all Cookies may help

www.msn.com redirect to dell.msn.com - Microsoft OS Forum - Software & Operating Systems - Dell Community

 

[ThrashZone]

Go to Internet option/ Advanced and use Reset/ Check the box to Delete personal settings,
Does it show as dell's home page then ?
Open ie use Alt+TA then Show all add-ons/ Are there any Dell add-ons listed ?

 

[mikegc]

Does this occur in a different browser?

This article may help - Just One Point Of View [justonepov.com]: DellNet Hijack of my Computer... Resolved!

I just switched to Yahoo and it works fine. Apparently, it's just the MSN site. I looked at the above site earlier and may try his solution if I can't figure something out. It seems a bit extreme to do the Trend Micro solution.

Mike

 

[mikegc]

Solved Dell MSN Homepage Hi-hack

I just switched to the browser, My MSN, and all is well there. I'm giving up and letting Michael Dell win the Battle of the MSN.com browser.

Thanks everyone!

Mike

 

[x BlueRobot]

Welcome, I never had the problem with HP though :huh:

 

[mikegc]

Solved Dell MSN Homepage Hi-hack

I'm glad you haven't had the problem!!! It must be a Dell-thing as I've seen plenty of complaints about the problem. Oh well, on to other mistakes . . . . . .

Mike

 

[maxie]

Does seem a common problem Mike ... Though not with all Dells as i got one last year and no problem

 

[gregrocker]

Disable or Remove all of the Add-on's in your Browser except Flash which you can install if necessary. Check in Control Panel>Programs to see if Add-Ons are also present there, to Uninstall them.

Use the stable search box for Google and remove all others there, too. Tick the box to not allow it to change.

Next I'd run SUPERAntiSpyware scan to root these out in the registry, too. Turn off SAS at Startup in its Preferences.

Be aware that the Dell factory preinstalled Win7 is a grossly inferior install smothered by bloatware and useless duplicate utiltiies that have much better versions built into Win7. For this reason most tech enthusiasts choose to Clean Reinstall - Factory OEM Windows 7 to get the best Win7 performance from the actual Win7 and not a crippled version of it.

At the minimum I'd Clean Up Factory Bloatware until you can do the reinstall to get perfect performance.

 

[SandeepP]

I'm setting up a brand new Dell Inspiron, Windows 7 (64 bit). On Dell's version of MSN, I clicked on Tools> Internet Options> General tab and, under the home, I removed Dell's address and entered MSN.com. I clicked on Apply and closed everything. When I reopened the browser, Dell version of MSN was back. I looked at Internet Options, again, and the address I'd entered was still listed as the ome page. How do I make the Dell version go away.

Thanks,

Mike

Hi Mike,

We truly regret the inconvenience that has been caused to you. Please follow these steps for changing homepage for the Internet Explorer:

Make sure you've closed all open tabs, then open Internet Explorer for the desktop.

Tap or click Tools, and then tap or click Internet options.

Under the General tab, enter the web address of your new home page, and then tap or click Apply.

You'll need to restart both Internet Explorer and Internet Explorer for the desktop to see your new home page. You can change your home page at any time, or set up multiple home pages that will open in separate tabs.

Note

Your home page only appears when Internet Explorer is restarted. So if you open a new tab in Internet Explorer, you'll see a blank page until you enter a URL or search term in the Address bar.

And if you are still unable to change the homepage then kindly run the MS Fix-it from the link below:

http://go.microsoft.com/?linkid=9743806

Keep us posted with the results.