Dell Vostro 1500 only runs in SAFE mode

[therealshell]

I have a Dell Vostro 1500 laptop running Windows 7 Home Edition, 32bit version. For some reason I cannot get the laptop to run in "normal" mode. It runs in SAFE mode and I can surf the Internet and all, but it won't run in "normal" mode. When I try to run in "normal" mode the computer just hangs up, and won't connect to the Internet, when I click on ANY browser. What could the problem be. Any help would be much appreciated.

 

[marsmimar]

Hello therealshell and welcome to Seven Forums.

From Safe Mode see if there are any damaged or corrupt system files. Try running a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Also make sure you run a full scan with your installed anti-virus suite. It wouldn't hurt to run another free on demand scanner just to double check nothing was missed. this free product is recommended.

Malwarebytes

 

[Saurabh A]

Hi therealshell,


An application appears to be causing conflict in the 'normal mode'. Please try to perform clean boot and recheck results; a clean boot may help to eliminate such conflicts. You may refer to the following 'Microsoft Article' for more details: How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

Hope this helps. Do reply if you have any further questions. I would be glad to assist.

 

[gregrocker]

Work through these other steps for Troubleshooting Windows 7 Failure to Start

These try everything possible leading up to if necessary running Dell Windows 7 PC Restore
or getting the superior Clean Reinstall - Factory OEM Windows 7