Devices and Printers only displays the computer itself, nothing else

oneandonlyone

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Hello, I am new to forums in general and wondered if anybody knew how to fix an issue I am having currently.

For about a week now, I have had nothing in my devices and printers window except for the computer itself. I have several printers installed, and normally my keyboard and webcam would appear as well, but they suddenly disappeared and I haven't been able to get them back.

I have tried several solutions:

Restarting "Bluetooth Support Service" - did nothing. (It suggested I restart "Bluetooth Service" as well - I don't have a "Bluetooth Service" though :confused:)
Restarting the "Print Spooler Service" - did nothing.
Restarting the computer - did nothing.
Removing all printers so at least I would see the other devices - did nothing.

I have read that it can be caused by something to do with the same driver being used across devices or accounts the only solution being to delete and re-create the user accounts, but I would like to know more about this before I go and mess with user accounts :huh:

I have been through many forum threads and haven't found a solution as of yet.

Any help would be much appreciated.
 

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  • devices and printers empty oh no.png
    devices and printers empty oh no.png
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My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Tecra P11
OS
Windows 7 Professional x64
CPU
Intel Core i5 M560 @2.67GHz
Motherboard
Toshiba Tecra P11
Memory
4.00GB
Graphics Card(s)
NVIDIA NVS 2100M
Antivirus
Bitdefender Antivirus Free Edition
Browser
Google Chrome
whether it shows in device manager?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64 bit
CPU
Intel pentium 3
Motherboard
MSI
Memory
2GB RAM DDR 3
Graphics Card(s)
Intel HD Graphics
Sound Card
Realtek Audio
Monitor(s) Displays
zenware
Screen Resolution
1680x1050
Hard Drives
80 GB
Case
i-Max
Cooling
Cooler Master
Keyboard
A4TECH
Mouse
edvan
Antivirus
Avast Anti virus 2015
Browser
Google chrome

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Tecra P11
OS
Windows 7 Professional x64
CPU
Intel Core i5 M560 @2.67GHz
Motherboard
Toshiba Tecra P11
Memory
4.00GB
Graphics Card(s)
NVIDIA NVS 2100M
Antivirus
Bitdefender Antivirus Free Edition
Browser
Google Chrome
Go to device manager
Right click on computer icon on desktop-->manage--> under system tools-->device manager...
can you see any yellow exclamation mark in your device manager..
Post that image also to help you
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate 64 bit
CPU
Intel pentium 3
Motherboard
MSI
Memory
2GB RAM DDR 3
Graphics Card(s)
Intel HD Graphics
Sound Card
Realtek Audio
Monitor(s) Displays
zenware
Screen Resolution
1680x1050
Hard Drives
80 GB
Case
i-Max
Cooling
Cooler Master
Keyboard
A4TECH
Mouse
edvan
Antivirus
Avast Anti virus 2015
Browser
Google chrome
Go to device manager
Right click on computer icon on desktop-->manage--> under system tools-->device manager...
can you see any yellow exclamation mark in your device manager..
Post that image also to help you

OK, I did that, there aren't any yellow exclamation marks there though :/
 

Attachments

  • Device Manager all fine.png
    Device Manager all fine.png
    22.8 KB · Views: 0

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Tecra P11
OS
Windows 7 Professional x64
CPU
Intel Core i5 M560 @2.67GHz
Motherboard
Toshiba Tecra P11
Memory
4.00GB
Graphics Card(s)
NVIDIA NVS 2100M
Antivirus
Bitdefender Antivirus Free Edition
Browser
Google Chrome
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