Disappearing Files

seekermeister

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I don't know that this is a hardware issue, but I'll post here regardless. A couple of days ago, a file that I had encoded never appeared in it's destination folder, even though the encoder took the normal amount of time, and announced that it had completed successfully. This happened again today, using a different encoder and a different video file. On the second attempt it went normally.

I would have wrote these off as flukes, but I just went into the Recycle Bin to restore some files that I had deleted, and only two of the three were there. Of course, this could be a software issue, but if it is, it must be with Windows 7, rather than the encoders, because of the variations involved.

I've never had anything like this happen before, so I have no idea of where to start...HELP!
 

My Computer

Computer Manufacturer/Model Number
DIY
OS
W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
CPU
Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3
Motherboard
ASRock 890FX Deluxe 4/**A8N-SLI
Memory
2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS
Graphics Card(s)
EVGA GTX460 SC/**EVGA 8800GTS
Sound Card
Asus Xonar D2X/**Xonar D1
Monitor(s) Displays
Acer X233H, Dell E152FPc /**LG M237-WD
Screen Resolution
1920x1080 & 1024x768/**1980x1080
Hard Drives
WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black
PSU
CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000
Case
HAF922/**Antec 1040IIB
Cooling
3x200mm, 1x140 and 1x120mm/**5x80mm fans
Keyboard
Logitech Media USB/**Saitek Eclipse
Mouse
Cordless Trackman Wheel/**Ditto
Internet Speed
3.3Mbps
Other Info
SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig)
I doubt its a windows issue. Audio/video encoders (thats what you mean?) are somewhat finicky in my experience. There could have been data corruption in the file being encoded and the encoder could have aborted but the progress bar could have progressed merrily. Or some parameter may not have worked in the first go.

As for the recycle bin mystery, check its disk use space- older files may have been deleted to make room for new ones. Or if you use something like CCleaner, that could have deleted the file.

You can also try reinstalling the encoder or checking its settings.
 

My Computer

Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
I shall reinstall one of the encoders (HandBrake), because it seems to have developed some issues, but I do not discount the possibility of a W7 problem, because of the Recycle Bin problem I described. The Recycle Bin was empty, except for those three files (actually 2), and I did not use CCleaner or any like that. I deleted the files, and because of other issues, I rebooted a few minutes later and immediately went to the bin to restore them. Nothing was done between these times, except some tinkering with HandBrake, and I do not think that it would be capable of meddling with the Recycle Bin.
 

My Computer

Computer Manufacturer/Model Number
DIY
OS
W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
CPU
Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3
Motherboard
ASRock 890FX Deluxe 4/**A8N-SLI
Memory
2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS
Graphics Card(s)
EVGA GTX460 SC/**EVGA 8800GTS
Sound Card
Asus Xonar D2X/**Xonar D1
Monitor(s) Displays
Acer X233H, Dell E152FPc /**LG M237-WD
Screen Resolution
1920x1080 & 1024x768/**1980x1080
Hard Drives
WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black
PSU
CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000
Case
HAF922/**Antec 1040IIB
Cooling
3x200mm, 1x140 and 1x120mm/**5x80mm fans
Keyboard
Logitech Media USB/**Saitek Eclipse
Mouse
Cordless Trackman Wheel/**Ditto
Internet Speed
3.3Mbps
Other Info
SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig)
Could you be running up against your Recycle Bin's size limit? If you delete more files than can "fit" into the limit they are permanently deleted.

My Recycle Bin is set at about 4.5GB. So if I try and delete two 3.1GB video files then one will be in the bin and the other is gone. However I do get a warning.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
That may well be the issue, because the size is set for only 3.99GBs globally, which is too small. However, I just attempted to disable the global configuration, and set a larger size, but even after applying that, it remains at the original size. Maybe it requires a reboot to complete the configuration, but I have an ongoing operation active at the moment that prevents that. In any case, I never received any kind of warning.
 

My Computer

Computer Manufacturer/Model Number
DIY
OS
W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
CPU
Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3
Motherboard
ASRock 890FX Deluxe 4/**A8N-SLI
Memory
2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS
Graphics Card(s)
EVGA GTX460 SC/**EVGA 8800GTS
Sound Card
Asus Xonar D2X/**Xonar D1
Monitor(s) Displays
Acer X233H, Dell E152FPc /**LG M237-WD
Screen Resolution
1920x1080 & 1024x768/**1980x1080
Hard Drives
WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black
PSU
CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000
Case
HAF922/**Antec 1040IIB
Cooling
3x200mm, 1x140 and 1x120mm/**5x80mm fans
Keyboard
Logitech Media USB/**Saitek Eclipse
Mouse
Cordless Trackman Wheel/**Ditto
Internet Speed
3.3Mbps
Other Info
SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig)
That no warning may have something to do with Manual vs Automatic deletion.

Restart is sometimes required for the settings to stick.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
I just deleted a folder containg ~ 3.8GBs of files, then restored them, and the folder was totally empty. Something is awry, but I'm not positive as to what, because even with only 3.99GB for the Recycle Bin, it should have held all of them.
 

My Computer

Computer Manufacturer/Model Number
DIY
OS
W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
CPU
Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3
Motherboard
ASRock 890FX Deluxe 4/**A8N-SLI
Memory
2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS
Graphics Card(s)
EVGA GTX460 SC/**EVGA 8800GTS
Sound Card
Asus Xonar D2X/**Xonar D1
Monitor(s) Displays
Acer X233H, Dell E152FPc /**LG M237-WD
Screen Resolution
1920x1080 & 1024x768/**1980x1080
Hard Drives
WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black
PSU
CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000
Case
HAF922/**Antec 1040IIB
Cooling
3x200mm, 1x140 and 1x120mm/**5x80mm fans
Keyboard
Logitech Media USB/**Saitek Eclipse
Mouse
Cordless Trackman Wheel/**Ditto
Internet Speed
3.3Mbps
Other Info
SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig)
Agreed. If you delete the files, and they show up in the Recycle Bin, then you Restore them, and they don't show up back where they came from then that is definitely not right.
And that sounds like a file system issue.

Have you tried a global search for the files?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
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