Solved disappearing icons

[pappi]

The past week or so, I've been dealing with icons disappearing in some website (empty icon next to Spam and Deleted folders in Yahoo mail and message and couch icons in couchsurfing website. But the functions are intact(when I click on the site of missing icon, its function is carried out.

Accidentally, I found out that to make the missing icons re-appear is simply to delete browsing history and refresh the website window.

What causes this disappearing act and why Browser history deletion corrects it?

 

[andrew129260]

When your browser cache gets to filled it can start going haywire. Some browsers have this issue more then others. Third party browsers like chrome and firefox do not have this problem as often as internet explorer. It is best practice to do a disk cleanup or delete your browsing history every month or so. More often if you are constantly on the web every day.

I use ccleaner to easily clean everything out quickly.

See this guide:

http://www.sevenforums.com/tutorials/306648-ccleaner-delete-junk-files.html

 

[pappi]

Hi Andrew...I do ccleaner daily before shutting down. Indeed I was suspecting some default setting in Ccleaner or Internet Option app under Website Data Settings that I might have tweaked to a non-default number or option.

I've been toggling the check box of cookies in both Windows and Application panels to checked and unchecked (Ccleaner)and it did not seem to make any difference. In Internet Option app, most options are default setting including check box(which is checked) to Allow website caches and databases but the space allotted to them set at 10 MB for notifying me if exceeded, might not be default setting. Very possibly I might have tweaked it to 10 MB. Now I wonder if I should increase or decrease that 10 setting.

Can you check yours and tell me your allowed setting for notifying you if exceeded

 

[ThrashZone]

Hi,
I don't believe allowing caches and databases is the issue,
But please show the delete browser history settings you use to delete your browser history,
Cheers.

 

[pappi]

Everyday, the moment I notice icons are missing, I do History browser deletion with these settings and then refresh the website and icons reappear.

 

[ThrashZone]

Hi thanks,
I'm not sure why delete browser history would work ?
Uncheck All boxes,
Then delete,
The top section is the most problematic but your not deleting it
Personally I delete the top section on exit and Temp files/ and History.

Website data settings I always use Everytime I visit the webpage instead of automatic,
Cheers.

 

[andrew129260]

Then possibly something is wrong with internet explorer. If you use a different web browser, does the issue still occur?

 

[pappi]

I have to wait for the icons to disappear and then I will log on to Yahoo mail with FF. See what happens.

 

[pappi]

Aah...while the icons are missing in Yahoo mail with IE 11 they are NOT missing with FF. So indeed it's IE issue again.

 

[pappi]

"Website data settings I always use Everytime I visit the webpage instead of automatic"

I am very sure my setting on this has always been Automatic. But I'll try Everytime I visit the webpage and see what happens.

 

[andrew129260]

Try to reset internet explorer via this tutorial:

http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html

This should resolve the issue. Make sure to check the box to clear all personalized settings as well.

 

[pappi]

It occurred to me that I never tweaked settings in my administrator account...it is all in default setting. Not surprisingly, the icons are there while missing in standard user account.

Thing is, Internet option settings are identical in both accounts. Same with Ccleaner setting. I'm stumped.

I'm not going to reset...too much hassle, too many usernames and passwords to type all over again. I'll live with this glitch.

 

[ThrashZone]

When does ccleaner delete everything ?

I wouldn't be surprised if ie was having issues looking for files that ccleaner deleted already,
It's really better if you let ie delete what ever you want deleted on exit,
Internet options/ General/ Check the box to delete on exit.
This is where the top box comes into play in delete browser history/ Uncheck it.
Good luck turn off ccleaner and test,
Cheers.

 

[pappi]

Everytime I visit the webpage did not work either.

I just found out that this disappearing act happens only in Standard user account; does not happen in Administrator account of IE and Standard account of FF. That means it is not IE per se but some tweaking I had done in Standard user account that is causing the problem.

So now I have to hunt which setting in Standard account differs from the Administrator's. Worse comes to worst, I would go ahead and set IE to default setting in Standard account which I'd really not do. It would be like re-setting a dozen quartz watches(with forgotten different ways of how-to instruction) for daylight saving time switch.

 

[andrew129260]

Could be a corrupt standard user account. Create a new standard user account and see if the issue persists.

 

[pappi]

Hmmm....it seems the culprit is Ccleaner because right after running it in both Standard and admin accounts the disappearing act recurred...but only in Standard user account.

Odd, because both these user accounts have identical Ccleaner setting---all defaults.

Odder still, after running Internet option History Browsing deletion in standard account where icon is missing, icons reappeared.

Sorry, but creating another standard account seems too drastic a measure for such a minor glitch. I'd really rather just keep on hunting. Somehow it has become an amusing challenge.

The biggest challenging puzzle I am eager to solve is what is it about Browsing History deletion that makes the missing icons re-appear.

 

[ThrashZone]

Hi,
Interesting finding about ccleaner,
I would turn it off in the standard account I believe it would be redundant there any way ?
Cheers.

 

[pappi]

It's the standard account that has the most files removed by CCleaner, sometimes as much as IGB.

To be clear, running CCleaner as an Administrator does not result in icons' disappearance. But running CCleaner as non-administrator makes icon disappear, but only in Standard user browser. Really puzzling because CCleaner in both accounts has identical setting.



This the CCleaner setting whether run as Standard or as Administrator. (Yes, in Standard user browser, I can run CCleaner both Standard(just click) or as Administrator(right click and opt for run as administrator).

 

[ThrashZone]

Sorry I'm not sure how to respond,
Andrew uses ccleaner religiously so he's going to be the go to man on that program,
I live a simple sheltered life and use this manually
Temp files delete,
Run this as administrator and Start the scanner,
Shut your machine down after it finishes,
http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

 

[andrew129260]

Sorry, but creating another standard account seems too drastic a measure for such a minor glitch.

This made me think they no longer wanted help. Creating a new standard user account takes 8 clicks. Max.

I don't mind helping at all, but I would like to see if that did resolve the issue. Meanwhile I use ccleaner across multiple profiles and do not have a issue.

Run this as administrator and Start the scanner,
Shut your machine down after it finishes,
http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

That is an excellent idea.