Display crash playing CS Source

IoNGeNeRaL

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Power User
Local time
10:50 AM
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Location
Cambridge, UK
Hey guys.

I can't really go to Steam for help with this because they're as useless as a tin-can. Basically, when playing CS Source, my display driver crashes, recovers and then the game will minimise (but still hear in-game audio) but won't let me get back into the game unless I restart it. As soon as I restart, connect to a server, it'll do it all again and it's an endless cycle.

Could someone help?

Thanks.

Code:
Name	ASUS R9 280 Series
PNP Device ID	PCI\VEN_1002&DEV_679A&SUBSYS_047E1043&REV_00\4&22F847AA&0&0060
Adapter Type	AMD Radeon Graphics Processor (0x679A), Advanced Micro Devices, Inc. compatible
Adapter Description	ASUS R9 280 Series
Adapter RAM	(1,073,741,824) bytes
Installed Drivers	aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version	16.150.2211.0
INF File	oem15.inf (ati2mtag_R575 section)
Color Planes	Not Available
Color Table Entries	4294967296
Resolution	1920 x 1080 x 60 hertz
Bits/Pixel	32
Memory Address	0xD0000000-0xDFFFFFFF
Memory Address	0xFE400000-0xFE4FFFFF
I/O Port	0x0000B000-0x0000BFFF
IRQ Channel	IRQ 4294967290
I/O Port	0x000003B0-0x000003BB
I/O Port	0x000003C0-0x000003DF
Memory Address	0xA0000-0xBFFFF
Driver	c:\windows\system32\drivers\atikmpag.sys (8.14.1.6505, 661.00 KB (676,864 bytes), 21/03/2016 01:45 PM)
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro x64 (UPGRADED - 10/20/2016)
CPU
AMD FX 8350 (OC: 4.48GHz)
Motherboard
ASUS Crosshair V Formula-Z AM3+
Memory
14GB DDR3 Corsair Vengeance
Graphics Card(s)
Asus AMD Radeon R9 280X 3GB
Sound Card
N/A
Monitor(s) Displays
BenQ G2420HD
Screen Resolution
1920x1080
Hard Drives
Internal: 1x 500GB WD Blue SSD | 1TB WD Caviar Black | 3x 500GB WD Caviar Green
External: 500GB Seagate
PSU
Corsair AX1200i
Case
CoolerMaster HAF X
Cooling
Corsair Hydro H90 Water Cooling
Keyboard
Microsoft SideWinder X6 Keyboard
Mouse
Microsoft SideWinder X8 Mouse
Antivirus
MSE / Malwarebytes Anti-Malware
Browser
Mozilla Firefox + Google Chrome
Hello mate now I take it you have tried the usual driver stuff and reseating the card? because I had a similar problem a while ago but there again I am all NVidia so it might not apply.



Now I do notice you have the x6 Sidewinder KB which I also have on my main laptop and the x4 on one of my desktops - in the past I have had to reinstall the software for them and updates - sounds too improbable but worth a try.

Oh and by the way I also have the same monitor on one of my deskies;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Hey ICIT. Thanks for your response bro.

I have tried the usual stuff, however I've not updated my video drivers to the latest (I don't think) because Just Cause 2 fails to run if I do. :(
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro x64 (UPGRADED - 10/20/2016)
CPU
AMD FX 8350 (OC: 4.48GHz)
Motherboard
ASUS Crosshair V Formula-Z AM3+
Memory
14GB DDR3 Corsair Vengeance
Graphics Card(s)
Asus AMD Radeon R9 280X 3GB
Sound Card
N/A
Monitor(s) Displays
BenQ G2420HD
Screen Resolution
1920x1080
Hard Drives
Internal: 1x 500GB WD Blue SSD | 1TB WD Caviar Black | 3x 500GB WD Caviar Green
External: 500GB Seagate
PSU
Corsair AX1200i
Case
CoolerMaster HAF X
Cooling
Corsair Hydro H90 Water Cooling
Keyboard
Microsoft SideWinder X6 Keyboard
Mouse
Microsoft SideWinder X8 Mouse
Antivirus
MSE / Malwarebytes Anti-Malware
Browser
Mozilla Firefox + Google Chrome
Now just as a matter iof curiosity have you tested the power cables to the cards?? and in any case it might just be worth doing this as it could just possibly be a power supply issue and doesn't take ong to do
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT as a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE (sometimes the usual one for Gigabyte boards)
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
Limits +/-
12v = 11.4 – 12.6v
5v = 4.74 – 5.25v
3.3v = 3.135 – 3.465v
The Power good signal voltage at pin 8 on the 24 pin plug (grey cable) should be the same as the 5v rail reading/s
See this for the rail voltage info
PSUs 101: A Detailed Look Into Power Supplies (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.

Use PART A: as I am interested i what comes back for the rail voltages and just a by the by a very handy software to keep as it can give you VERY detailed info on components whatever they may be .
 

Attachments

  • HW INFO DESKTOP PSU.PNG
    HW INFO DESKTOP PSU.PNG
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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Power levels are fine. I should have mentioned that GTA V runs perfectly fine with the odd black graphical line glitches sometimes, though this doesn't happen on Just Cause 2, Fallout New Vegas, Assassin's Creed II or even CS GO. (the black texture glitches I think are a common glitch with Radeon cards.) As for the display crashes, it only does it on CSS as far as on games anyway.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro x64 (UPGRADED - 10/20/2016)
CPU
AMD FX 8350 (OC: 4.48GHz)
Motherboard
ASUS Crosshair V Formula-Z AM3+
Memory
14GB DDR3 Corsair Vengeance
Graphics Card(s)
Asus AMD Radeon R9 280X 3GB
Sound Card
N/A
Monitor(s) Displays
BenQ G2420HD
Screen Resolution
1920x1080
Hard Drives
Internal: 1x 500GB WD Blue SSD | 1TB WD Caviar Black | 3x 500GB WD Caviar Green
External: 500GB Seagate
PSU
Corsair AX1200i
Case
CoolerMaster HAF X
Cooling
Corsair Hydro H90 Water Cooling
Keyboard
Microsoft SideWinder X6 Keyboard
Mouse
Microsoft SideWinder X8 Mouse
Antivirus
MSE / Malwarebytes Anti-Malware
Browser
Mozilla Firefox + Google Chrome
Hmm got me beat then as I am not that well up on serious gaming and I run all NVidia myself maybe there will be someone in more help that might have a look.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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