Solved DNS server not responding

[Owenpga1]

Not sure what's going on with my Internet connection through router.
When I click on signal bar at bottom rt of screen it tells me that signal strength is excellent but I have no Internet connection.
When I troubleshoot it tells me the primary DNS server is not responding.
Not sure what's happened to cause this. Internet does work on other office computers. Please help

 

[PooMan UK]

Hiya pal
Any chance you could open a command prompt and type in "ipconfig/all" (without the quotes)

 

[Owenpga1]

I can

 

[chev65]

Not sure what's going on with my Internet connection through router.
When I click on signal bar at bottom rt of screen it tells me that signal strength is excellent but I have no Internet connection.
When I troubleshoot it tells me the primary DNS server is not responding.
Not sure what's happened to cause this. Internet does work on other office computers. Please help

You can usually fix this problem by disabling the "Microsoft Virtual WiFi Miniport Adapter" in Device Manager.

It tends to stay active after being used so it so needs to be disabled to get DNS working again.

 

[Owenpga1]

Microsoft Virtual WiFi Miniport Adapter

Where would i find "Microsoft Virtual WiFi Miniport Adapter" in device manager.
I didn't see this listed anywhere

 

[chev65]

Where would i find "Microsoft Virtual WiFi Miniport Adapter" in device manager.
I didn't see this listed anywhere

Assuming that it's been activated, from Device Manager go to "View" then click on "Show Hidden Devices" then open up "Network Adaptors" and see if it's on the list there. If so you can disable it.

If it's not there you should be able to go into your router's set up page and redefine the DNS server settings. Using Google's DNS usually works well. 8.8.8.8 and 8.8.4.4

Posting your ipconfig/all here as Pooman suggested is a good idea also. We can see if the DNS is being handled by your router as it should be.

 

[Owenpga1]

ipconfig/all

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\owenpga>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : owenpga-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : countryclubofmaryland.local

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connecti
on
Physical Address. . . . . . . . . : 5C-26-0A-7A-BF-93
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : countryclubofmaryland.local
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6205
Physical Address. . . . . . . . . : 08-11-96-23-15-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9dea:4524:5490:7d28%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.50.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, March 29, 2012 4:56:19 PM
Lease Expires . . . . . . . . . . : Friday, March 30, 2012 4:56:19 PM
Default Gateway . . . . . . . . . : 192.168.50.5
DHCP Server . . . . . . . . . . . : 192.168.50.5
DHCPv6 IAID . . . . . . . . . . . : 285741462
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-E7-3D-D3-08-11-96-23-15-80

DNS Servers . . . . . . . . . . . : 192.168.50.200
207.114.0.140
207.114.0.130
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 38-59-F9-D9-A7-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.countryclubofmaryland.local:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : countryclubofmaryland.local
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CD0C9BF8-C655-409E-8ECE-F3B576CA0312}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{BE1E9E13-FED3-49BD-9CA5-3DFDA9DE2322}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\owenpga>^A^A^A

 

[chev65]

Assuming that you couldn't find the Msoft virtual wifi miniport adaptor?

It looks like you defined your DNS servers in your IPv4 properties window in Windows 7, I see three of them there.

It usually works best to delete those entries from your IPv4 settings, then go into your routers set up page and define your DNS servers there instead. You can use what ever DNS servers you want, I just posted Googles DNS as an example. You should only need a primary and secondary DNS.

After you do that your DNS should show up as your default gateway address of 192.168.50.05 which means you are getting the DNS from your router instead.

If the DNS just needs a good cleaning you can try this next.

1. Click Start. Type cmd in the Start Search box, and then press ENTER.

2. At the command prompt, type the following command, and then press ENTER:
ipconfig /flushdns (there is a space between ipconfig and / )
It will show the message successfully flushed the DNS resolver cache.

3. At the command prompt, type the following command, and then press ENTER:
ipconfig /registerdns (there is a space between ipconfig and / )

4. At the command prompt, type the following command, and then press ENTER:
ipconfig /all (there is a space between ipconfig and /)

The ipconfig /all command displays Windows TCP/IP settings for all your network adapters.

 

[One2OldFart]

I followed Chev65 advice all went well until I came to the registerdns command. The answer I recieved there was,

"The requested operation requires elevation."

Do you have any suggestions?

 

[chev65]

I followed Chev65 advice all went well until I came to the registerdns command. The answer I recieved there was,

"The requested operation requires elevation."

Do you have any suggestions?

Yes, before you open the command prompt, right click the command prompt icon and choose "run as Admin" which is elevated.

 

[One2OldFart]

Thankyou for the advice, I attach a copy of the results. As my nick suggests, I'm no racer in this sort of thing, but I would like to resolve this without a format. The computer is connected to the internet some applications work OK. P2P, fetches my email but I can't read it as neither FifeFox or IE will connect.

 

[chev65]

Thankyou for the advice, I attach a copy of the results. As my nick suggests, I'm no racer in this sort of thing, but I would like to resolve this without a format. The computer is connected to the internet some applications work OK. P2P, fetches my email but I can't read it as neither FifeFox or IE will connect.

Is there some reason why the local host loopback address is showing up where the DNS server IP's should be?

Are you typing 127.0.0.1 into the IPv4 DNS property settings for some reason?

I should be seeing a proper DNS address show up there like Google at 8.8.8.8 and 8.8.4.4

 

[One2OldFart]

Is there some reason why the local host loopback address is showing up where the DNS server IP's should be?

Are you typing 127.0.0.1 into the IPv4 DNS property settings for some reason?

I should be seeing a proper DNS address show up there like Google at 8.8.8.8 and 8.8.4.4

Many thanks for your time and trouble.
I found that the address was 127.0.0.1 I have hooked off for them to be assigned automatically, afraid that didn't help.
I'm wondering if the router that I am using needs to be reset. I have not made any changes prior to this
I have to take a rest for a couple of days as my dance card is quite full. Back again in a couple of days or so.
Thanks again. O2OF

 

[One2OldFart]

Problem solved!!

Couldn't leave things alone.

Many thanks for all your help. I think that the router was causing the problem. After allowing automatic dns address seeking, then a delayed restart, modem/router/PC all is well.
Thanks again.
O2OF

 

[tandjtandj]

Used the ipconfig/all in cmd and got this:

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Users\lu-0030>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : P12013-LU-0030
Primary Dns Suffix . . . . . . . : balwynhs.vic.edu.au
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : balwynhs.vic.edu.au

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 20-68-9D-2C-16-F5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : balwynhs.vic.edu.au
Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connecti
on
Physical Address. . . . . . . . . : 3C-97-0E-65-16-9E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6205
Physical Address. . . . . . . . . : 60-67-20-F7-46-0C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8093:1434:3d64:50e3%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.20(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, 24 November 2013 11:17:16 AM
Lease Expires . . . . . . . . . . : Sunday, 24 November 2013 4:38:16 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 257976096
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-A4-D5-78-60-67-20-F7-46-0C

DNS Servers . . . . . . . . . . . : 61.9.133.193
61.9.134.49
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{1FFAEDCD-8525-4D5F-A863-7EA2CF677838}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:3440:2eb7:876a:8c88(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::3440:2eb7:876a:8c88%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Any suggestions?

 

[Jamie567]

Hi everyone, I have a DNS error, sometimes with the message: "your computer appears to be correctly configured, but the device or resource (DNS server) is not responding".

I am not using a regular modem, I am using some kind of USB connection device with a chip in where the internet comes through the air, there is no cable connection to the house, and the internet is associated with the house. It is a specific compatability problem with one laptop/notebook.

I have already spent about 10 hours trying various solutions and speaking to the company's staff, so I am getting pretty desperate. I would like to post the IP config all report below incase anyone can use that to make an suggestion. Thanks.

 

[Jamie567]

Huawei - mobile broadband is the USB broadband thing with no compatibility with the laptop. That's the one. Obviously, I am on a different laptop at the moment. Thanks for any help.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\lum41904>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : UKW2LJQ5RZW1
Primary Dns Suffix . . . . . . . : ihs.internal.corp
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ihs.internal.corp
ims.local
Mobile Broadband adapter Mobile Broadband Connection 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : HUAWEI Mobile Connect - Network Adapter
2
Physical Address. . . . . . . . . : 58-2C-80-13-92-63
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 186.11.232.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.224
Default Gateway . . . . . . . . . : 186.11.232.1
DNS Servers . . . . . . . . . . . : 172.18.150.35
172.18.236.99
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Juniper Network Connect Virtual Adapter
Physical Address. . . . . . . . . : 00-FF-10-90-31-0A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{C5DA9A10-E4F8-43C0-A1DF-484F8091E9E2}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:ba0b:e810::ba0b:e810(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 172.18.150.35
172.18.236.99
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\lum41904>

 

[Jamie567]

The 2 computers that are connected successfully to the internet do NOT have selected "obtain an IP automatically" and "obtain DNS server address automatically".
Instead they have selected "use the following IP address" and "use the following DNS server address".
Below these the IP address, subnet mask and default gateway options and DNS server options are all left blank.
In the computer that is NOT connected to the internet, I tried to replicate this as a possible solution, but it won't let me. It says I have to have an IP address.

 

[Jamie567]

Today I purchased 3 more USB/dongle type devices and none of them work with my computer, but they all work with another computer. So the problem is one of compatibility with all such devices, not just with the one specific device.

I can connect my computer to a wireless network arriving by cable to the house. When I visit someone else's house that is. But not with my main computer at my main home which doesn't have such a network because there is no cable to the house.