Solved Does anyone know how to use Acronis true Image

[hollyoaks777]

Does anyone know how to use Acronis true Image. I have Lost 52GB from my hard drive how can i get it back. The reason for it was that i made 2 backups of my computer to my documents with Acronis true image 1 was sector by sector and 1 wasn't, I then cut and pasted them into my external hard drive, so i thought the computer would automatically regain the space. I have tried Ccleaner windows own Defrager and pargon Hard disc defrager and I have still not gained the 52GB I lost any ideas welcome.
Thank you in advance.
P.S how can i gain my disc space back with Acronis I tried to free up disk space there and i am now down to 99GB

 

[Roderunner]

Hi hollyoaks777, the answer to your first question is YES, Acronis does. Thats why you have the option to download the user guide from the install .exe file (before or after ) installing.
The easiest thing you can do is attempt a system restore. Now read the user guide. Backups/Images should NEVER be moved or defragged, so set where you want them kept beforehand.
Good Luck.

 

[seavixen32]

Documentation here: Backup software for data backup and disaster recovery in Windows and Linux - Acronis

 

[sygnus21]

You can also check forums - Acronis True Image Home Forum | Knowledge Base

 

[gregrocker]

Did you delete them from your Documents folder after copying to external?

Run CCleaner to clean out your temp files as they may have loaded something in there as well. You can access these files to see for yourself by showing Hidden files in Control Panel>FOlder options>View, then browse to your each User folder's Appdata - look in each subfolder for Temp which contents can be deleted at will.

 

[HammerHead]

Unusual

I have never moved my backups or images to another location. So I have never seen that. I have deleted them once in a while. If I remember I deleted them from Acronis and then I checked the disk and they were still there so I deleted them from the disk tree. At what location do the files show in Acronis and are they still showing. If so I would delete them from Acronis and then take a look at the problem.

 

[hollyoaks777]

I thank you all i am having a look at links posted. I was to impatient so i did reinstall and i will back up to my external hard drive this time thanks again guys.