Solved Downloading Windows Live Essentials

rintobs

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Hi,
I wanted to download Windows Live Essentials. Although I have disabled firewall and all the antiviruses. Yet I get this message. How do I successfully download?
 

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My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 ultimate x32
CPU
Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
Motherboard
Dell Inc. 02J65Y
Memory
3 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) High Definition Audio Device (2) Intel(R) Display Audi
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1366 x 768(recommended)
Hard Drives
ST9500420AS ATA Device
Keyboard
HID Keyboard Device
Mouse
Dll Touchpad and HID-complaint mouse
Antivirus
Quick Heal Antivirus Pro
Browser
Google Chrome and Internet Explorer
Hello rin,

First off, you should only ever have a single antivirus software as multiple antiviruses will get in the way of each other and cause havook in your system. in addition, if you were to uninstall any of them, you would need to use a special uninstaller tool, usually given out for free by the same company who makes the antivirus software.

There are various security softwares that you can use in additon to an antivirus, but only ever have a single antivirus at any one time.

Now, are you able to connect to the internet without any problems? Can you restart the computer and try again?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
Rintobs is downloading Live Essentials and not Security Essentials - two different products. So your comment about two antivirus products is inaccurate.
First, I would check that you can access Microsoft Download Center site ok.
Next, clear out your TEMP folders, so any existing files are not confusing the downloader.
Then try again.
 

My Computer

Computer Manufacturer/Model Number
CCL Online OEM
OS
Windows 7 Home Premium 32bit
CPU
Intel Core 2 2.4GHz
Motherboard
Foxconn 946GZ7MA
Memory
4GB
Graphics Card(s)
ATI Radeon 4850
Sound Card
Realtek HD Audio
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Prolite E2407HDS
Screen Resolution
1920x1080
Hard Drives
2 x WDC 500 GB
Cooling
Fan
Keyboard
Microsoft Digital Media
Mouse
Optical Wheel Mouse
Internet Speed
14Mb/sec
Other Info
Internet ISP: Plusnet
Hi,
I wanted to download Windows Live Essentials. Although I have disabled firewall and all the antiviruses. Yet I get this message. How do I successfully download?

he seems to have multiple AVs - i believe DustSailor is accurate.
 

My Computer

Computer Manufacturer/Model Number
mickey megabyte 1234
OS
ultimate 64 sp1
CPU
i5 2500K [email protected]
Motherboard
MSI P67A-GD53
Memory
8 gigs GSkill Ripjaws 1600
Graphics Card(s)
amd hd6950
Sound Card
creative x-fi gamer
Monitor(s) Displays
samsung 24"
Screen Resolution
1920x1080
Hard Drives
ocz vertex 2e 60 gig, samsung f3 1tb, buffalo 2tb ext
PSU
antec 550
Case
antec three hundred
Cooling
i'm a cooling fan
Keyboard
saitek eclipse ii
Mouse
logitech g3
Internet Speed
about 4 Mbps
Other Info
i love win7
Click the expand the Show Details please?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Novatech iRush Pro
OS
Windows 7 Ultimate SP1 - 64 Bit
CPU
Intel Core i5 2500k
Motherboard
Foxconn H67M-S/H67M-V/H67
Memory
2x4GB DDR3 1333Hz
Graphics Card(s)
Ati Radeon 6770
Sound Card
None
Monitor(s) Displays
Samsung S22B150
Screen Resolution
1920x1080
Hard Drives
2x500GB
PSU
500W
Cooling
Fan
Keyboard
HP KU0316
Mouse
Wireless Logitech M185
Internet Speed
20MB/s
Antivirus
Avast Free
Browser
Google Chrome
Other Info
Logitech M185 Mouse
KU-M316 Keyboard
Rintobs is downloading Live Essentials and not Security Essentials - two different products. So your comment about two antivirus products is inaccurate.
Yes, I did know what he meant. But multiple antiviruses can in fact hinder normal computer operation. Most importantly, I want to know if he can connect to the internet without any problems.

Rin, have you tried downloading Live from another web browser?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
Firstly, make sure you have a working internet connection.

If you have any Windows Live Applications installed, please remove the older versions before installing this.

Run the setup again and check if it works.

If that doesn't work, try removing using Microsoft's Uninstall Cleanup Tool:
Windows Installer CleanUp
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Novatech iRush Pro
OS
Windows 7 Ultimate SP1 - 64 Bit
CPU
Intel Core i5 2500k
Motherboard
Foxconn H67M-S/H67M-V/H67
Memory
2x4GB DDR3 1333Hz
Graphics Card(s)
Ati Radeon 6770
Sound Card
None
Monitor(s) Displays
Samsung S22B150
Screen Resolution
1920x1080
Hard Drives
2x500GB
PSU
500W
Cooling
Fan
Keyboard
HP KU0316
Mouse
Wireless Logitech M185
Internet Speed
20MB/s
Antivirus
Avast Free
Browser
Google Chrome
Other Info
Logitech M185 Mouse
KU-M316 Keyboard
thanks all for the advices. Still I am not able to download live essentials. I get this pop-up.
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 ultimate x32
CPU
Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
Motherboard
Dell Inc. 02J65Y
Memory
3 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) High Definition Audio Device (2) Intel(R) Display Audi
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1366 x 768(recommended)
Hard Drives
ST9500420AS ATA Device
Keyboard
HID Keyboard Device
Mouse
Dll Touchpad and HID-complaint mouse
Antivirus
Quick Heal Antivirus Pro
Browser
Google Chrome and Internet Explorer
Windows Live Essentials

Hi,
I wanted to download Windows Live Essentials. Although I have disabled firewall and all the antiviruses. Yet I get this message. How do I successfully download?

he seems to have multiple AVs - i believe DustSailor is accurate.

I have MS Security Essentials and Quick Heal.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 ultimate x32
CPU
Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
Motherboard
Dell Inc. 02J65Y
Memory
3 GB
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1) High Definition Audio Device (2) Intel(R) Display Audi
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1366 x 768(recommended)
Hard Drives
ST9500420AS ATA Device
Keyboard
HID Keyboard Device
Mouse
Dll Touchpad and HID-complaint mouse
Antivirus
Quick Heal Antivirus Pro
Browser
Google Chrome and Internet Explorer
thanks all for the advices. Still I am not able to download live essentials. I get this pop-up.
Still can't see the attachments: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Quick heal is an antivirus. Choose either MSE OR QH, not both. I've not heard how well they do together. To be safe, use their respective removal tools, dependant upon which you are removing.

If they don't have one, you might try revo uninstaller free
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
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