Solved Driver for unknown hardware

[AddRAM]

This is a clean install of 10 on a Gateway GT5404, originally a Vista PC.

There is nothing connected to this PC other then the keyboard, mouse, monitor, and a GTX 660, all seem fine. So I`m assuming this is something on the board, could one of you hardware ID experts have a look at the pics and give me your thoughts, If you need anymore info let me know., and Thanks in advance

BY the way, this is a clean install done after upgrading from 7 to 10. After that upgrade Device Manager was perfect, but aftera clean install it now has this little issue, so far there are no issues because of it, yet
Windows is fully updated. Now running build 10586, sfc is perfect etc.

 

[derekimo]

What are the hardware ID's in that dropdown that you have at "Device instance path"?

 

[AddRAM]

Ugh I knew I forgot something, is this what you need ?

 

[AddRAM]

or this ?

 

[derekimo]

Ugh I knew I forgot something, is this what you need ?

Yeah, that's what I wanted to see. Unfortunately there is nothing matching up with those numbers.

I see a card reader driver available on the gateway site, have you installed that?

Or the chipset? That may unlock some more info as well by installing that.

Drivers & Downloads

 

[AddRAM]

Ya I have those drivers from when I installed 7, but they didn`t help, all the card readers show up and work fine.

 

[derekimo]

Yeah, that was just a shot in the dark. I'm sure ComputerGeek can help, he knows a lot more than I do.

I usually have pretty good luck with this PCI Vendor and Device Lists for hardware id's but it finds nothing for the vendor and the device brings up this list,

PCI Vendor and Device Lists

 

[AddRAM]

since it has USB in the Value title, I`ll disconnect the keyboard, mouse, and the usb reader connected to the motherboard, not worried about it too much though.

Thank You very much for taking the time Derek I appreciate that

 

[derekimo]

You're welcome, it would be nice to know what it is though.

I would probably do the same thing myself if everything is working.

 

[AddRAM]

Well I figured what the heck and I uninstalled it in Device Manager figuring it would just try to reinstall itself again when I re booted, but so far it hasn`t.

So we`ll have to put it in the X-Files

 

[ComputerGeek]

Hey guys

I just saw the thread. Maybe I can help provide some additional info

@derekimo
You made an easy mistake (i've done the same in the past). AddRAM's hardware ID is for a USB device so you can't use the PCI database to look it up. USB vs PCI vendor IDs are assigned by two different governing bodies. USB and PCI vendor ids are independent and unrelated from one another.

@AddRAM
A google of the USB hardware ID comes up "NVIDIA Virtual Audio Device (Wave Extensible) (WDM)". One site shows it part of Nvidia Geoforce driver. A bit of a mystery given your actual hardware. Did you ever install an nvidia driver by mistake??? In any case, the fact you uninstalled it and it didn't reappear seems to me it really was a "virtual" device. If it were real plug and play hardware I'd expect it to be re-detected by Windows on boot and it re-appear in Device Manager (windows would still want to install its driver)

In any case, just a bit of extra info. Glad your problem seems to have been resolved