DVD Drive not being detected by Win 7 Ultimate

[adt]

Ok guys, I have managed to switch it to IDE instead of AHCI in BIOS, it's working fine now, restarted a couple of times and it's fine! Also computer seems to boot a bit faster as well. I would like to say thanks to Adrian and Antman for being really helpful. Thanks for spending time to help me.

Regards,
ADT

 

[Adrian]

Ok guys, I have managed to switch it to IDE instead of AHCI in BIOS, it's working fine now, restarted a couple of times and it's fine! Also computer seems to boot a bit faster as well. I would like to say thanks to Adrian and Antman for being really helpful. Thanks for spending time to help me.

Regards,
ADT

Well done, we are glad to be of service.
Call on the forum when ever you have an issue with windows 7
Take a bow, Antman

 

[Adrian]

Issue Resolved

Issue resolved.

 

[marcodue95]

I have the exact same problem with ADT. How exactly do I switch to IDE instead of AHCI in BIOS? I tried looking for that option in BIOS but I just can't seem to find it.

Much help would be appreciated. Thank you!

 

[Adrian]

I have the exact same problem with ADT. How exactly do I switch to IDE instead of AHCI in BIOS? I tried looking for that option in BIOS but I just can't seem to find it.

Much help would be appreciated. Thank you!

Welcome to Windows 7 Forums.
Marco, access your bios and look for storage devices, use page up, page down to access your drives.
Use the plus or minus key to change options. Attached is a screen shot for you to review,

Regards,
Adrian

 

[marcodue95]

Thanks Adrian for replying. I can't seem to find any of those options in my BIOS. Attached are screenshots of my BIOS. Any help?

Thanks!

 

[whest]

Install the intel matrix storage manager -
You will find it at the intel site - http://downloadcenter.intel.com/default.aspx
Select chipsets - laptop chipsets - intel mobile 965 express chipset family - select drivers (27) (under download type -skip OS's)- scroll down to and select intel(R) matrix storage manager 8.9.0.1023 - download and install.

This should work please post back if does or doesnt work.

 

[marcodue95]

Thanks for replying, whest. Will it work even if I have AMD?

 

[whest]

no it wont work with amd system sorry

 

[whest]

Sorry i looked at that photo you posted and saw the dv9700 and binged it and it had the intel chipset - i just relooked and read below to see a amd turion processor so no go that fix is for intel chipsets.

 

[whest]

If you can tell me the name of your laptop - there must a few versions - what you need to do is go to the hp site - type - hp.com in the address bar of your browser and hit enter - click support & drivers - select download drivers & software and type in the name of your laptop under "enter a product name/number" - it will be a DV9700 something and see what drivers come up - find anything that is chipset, sata, or AHCI and update, also look for a firmware update for the dvd rom.

OK i think i found it - HP Pavilion dv9723ca Entertainment Notebook PC -

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3653581&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20»

You could go to the nvidia site and update to the latest nforce chipset drivers - setup a restore point firstly :
http://www.nvidia.com/Download/index.aspx?lang=en-us

Sorry I cant be of more help, but you could help yourself in the future by filling out your system specs.

 

[marcodue95]

Thanks whest! I'll let you know as soon as I've installed them. Thanks!

 

[whest]

You could read this - it says for w7 to use the hardware troubleshooter - Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

 

[marcodue95]

I've tried that several times already. Thanks for the tip though

 

[whest]

Since hp doesnt officially support youR laptop with W7 you might consider a external dvd if you cant find a solution

 

[marcodue95]

I actually got my laptop repaired because of that issue, and they recommended me to just format my whole hard drive and clean install Windows 7. When I got home, my DVD Drive was gone again. I'll have a go at those downloads but if it doesn't work, I'll just do what the technician said. Thanks for the help!

 

[marcodue95]

I finally got those drivers installed with no luck. Adrian/ Whest, do you have any other solutions for me to be able to switch AHCI with IDE on BIOS? Thank you.