DVD Drive Won't Read/Play Legit DVD's

francocois

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Hi, I've got a built computer running on a 32bit Windows 7 AMD Athlon Dual Core Processor. I've recently installed the 7600 Build and when it tried reading a Legit bought dvd, it tells me to insert a CD/DVD into the drive. This probelm only occurs with legit dvd's and not data or burnt.

I've searched forums but came up trumps so if anyone has any ideas or solutions please post!

Much appreciated xD
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86AMD Phenom(tm) II X4 965 Processor, 3400 Mhz,...4GB DDR3AMD Radeon HD 6900 Series
OS
Windows 7 Ultimate x86
CPU
AMD Phenom(tm) II X4 965 Processor, 3400 Mhz, 4 Core(s)
Memory
4GB DDR3
Graphics Card(s)
AMD Radeon HD 6900 Series
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Acer 19"
Screen Resolution
1440x900
Hard Drives
Samsung 320GB Sata Disk
Samsung 500GB Sata Disk
WD Caviar 1TB (BLUE) Sata Disk
Case
Antec
Hello,

I must confess I do not understand what a Legit DVD is. How does it differ from any other DVD?

~Jonathan
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Update your drives firmware, it appears not to be reading the 'book type' of the disks inserted...

You can read more on the subject at CD Freaks, just Google for a lead if necessary... ;)
 

My Computer My Computer

At a glance

W7 x64Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9...4Gb OCZ Gold 1,333MhzPalit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's
Computer Manufacturer/Model Number
Custom built machine
OS
W7 x64
CPU
Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9650)
Motherboard
Gigabyte GA-EP45T-UD3R (F6 Bios)
Memory
4Gb OCZ Gold 1,333Mhz
Graphics Card(s)
Palit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's
Sound Card
Azalia to twin Samson 50w Studio Monitors
Monitor(s) Displays
Twin Dell (E-IPS) U2311H 23.6" Screens
Screen Resolution
1920 x 1080 @ 60Hz
Hard Drives
Crucial M4 SSD, archives on twin Western Digital Caviar Black WD2002FAEX, 2TB, 7200rpm HDD's, Samsung Ritemaster CD/DVD Burner...
PSU
OCZ 600w
Case
Lian-Li PC8 acoustifoamed' aluminium tower
Cooling
Scythe 140mm Zipang
Keyboard
Cherry PS/2 custom model
Mouse
Lenovo USB laser "Thinkpad" Mouse
Internet Speed
ADSL2+ @14Mbps downstream & Cat6 Gigabit Ethernet
Antivirus
NOD32
Browser
Opera
Other Info
Silicon Dust HD Homerun Dual FTA (Ethernet) TV Tuners, Dray Tek Vigor 2850Vn router and 8x HP Gigabit Switch. Lian-Li CR26 Card Reader, Canon MF4430 iSensys laser printer/scanner.
Okay sorry, What i meant by legit dvd is a already burnt movie dvd purchased from stores by manufacturers. Thus it differs from normal data dvd's burnt from the pc. Does that answer your question :S?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86AMD Phenom(tm) II X4 965 Processor, 3400 Mhz,...4GB DDR3AMD Radeon HD 6900 Series
OS
Windows 7 Ultimate x86
CPU
AMD Phenom(tm) II X4 965 Processor, 3400 Mhz, 4 Core(s)
Memory
4GB DDR3
Graphics Card(s)
AMD Radeon HD 6900 Series
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Acer 19"
Screen Resolution
1440x900
Hard Drives
Samsung 320GB Sata Disk
Samsung 500GB Sata Disk
WD Caviar 1TB (BLUE) Sata Disk
Case
Antec
Yes, it does.

Go into Device Manager and update your CD drive drivers.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Hey I've tried updating my driver software through Device manager and for both drives it states that 'it has the best software installed'. Any other pointers?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86AMD Phenom(tm) II X4 965 Processor, 3400 Mhz,...4GB DDR3AMD Radeon HD 6900 Series
OS
Windows 7 Ultimate x86
CPU
AMD Phenom(tm) II X4 965 Processor, 3400 Mhz, 4 Core(s)
Memory
4GB DDR3
Graphics Card(s)
AMD Radeon HD 6900 Series
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Acer 19"
Screen Resolution
1440x900
Hard Drives
Samsung 320GB Sata Disk
Samsung 500GB Sata Disk
WD Caviar 1TB (BLUE) Sata Disk
Case
Antec
Go online and search for your CD drive. Go to the manufacturer's site, and download the latest drivers there.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel i7 2600K OC'd @ 4620 MHz16GB GSkill Sniper 2133 Mhz (4x4GB)EVGA GeForce GTX 480 SuperClocked+
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Go online and search for your CD drive. Go to the manufacturer's site, and download the latest drivers there.

Do any CD/DVD/BluRay drives currently on the market use drivers other than the standard Windows ones? All of the drives I've seen since Windows 95 used the default Microsoft drivers.

For the original poster: is your drive set to the correct region? I've never experienced an issue of that sort, and I'd hope that having the wrong region setting would give a more informative error message, but it's all that I can think of at the moment.
 

My Computer My Computer

At a glance

Windows 7 Pro X64 SP1Intel Core I7-3930k16 GB Gskill DDR3-2133eVGA GTX680
Computer Manufacturer/Model Number
homegrown
OS
Windows 7 Pro X64 SP1
CPU
Intel Core I7-3930k
Motherboard
Asus P9X79 Pro
Memory
16 GB Gskill DDR3-2133
Graphics Card(s)
eVGA GTX680
Sound Card
Creative X-Fi Titanium
Monitor(s) Displays
As PA246Q
Screen Resolution
1920 X 1200
Hard Drives
Corsair Force GT, 120 GB
WDC 1.5TB Caviar Black
PSU
PCP&C Silencer 750 Crossfire
Case
Silverstone FT02
Cooling
Noctua NH-D14
Keyboard
cheap Logitech USB
Mouse
Microsoft Intellimouse Explorer (old optical) USB
Internet Speed
6Mb cable
Other Info
Pioneer BDR-205
Samsung SH-203B
Monsoon 5.1 speakers
People are confusing firmware and drivers.

Firmware is like a sort of BIOS for the device, whereas the drivers are the generic drivers Windows loads to integrate the hardware into the operating system so that it'll work as per it's designated specifications.

The OP should investigate updating his firmware for the optical drive.
 

My Computer My Computer

At a glance

W7 x64Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9...4Gb OCZ Gold 1,333MhzPalit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's
Computer Manufacturer/Model Number
Custom built machine
OS
W7 x64
CPU
Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9650)
Motherboard
Gigabyte GA-EP45T-UD3R (F6 Bios)
Memory
4Gb OCZ Gold 1,333Mhz
Graphics Card(s)
Palit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's
Sound Card
Azalia to twin Samson 50w Studio Monitors
Monitor(s) Displays
Twin Dell (E-IPS) U2311H 23.6" Screens
Screen Resolution
1920 x 1080 @ 60Hz
Hard Drives
Crucial M4 SSD, archives on twin Western Digital Caviar Black WD2002FAEX, 2TB, 7200rpm HDD's, Samsung Ritemaster CD/DVD Burner...
PSU
OCZ 600w
Case
Lian-Li PC8 acoustifoamed' aluminium tower
Cooling
Scythe 140mm Zipang
Keyboard
Cherry PS/2 custom model
Mouse
Lenovo USB laser "Thinkpad" Mouse
Internet Speed
ADSL2+ @14Mbps downstream & Cat6 Gigabit Ethernet
Antivirus
NOD32
Browser
Opera
Other Info
Silicon Dust HD Homerun Dual FTA (Ethernet) TV Tuners, Dray Tek Vigor 2850Vn router and 8x HP Gigabit Switch. Lian-Li CR26 Card Reader, Canon MF4430 iSensys laser printer/scanner.
Hi, Thankyou for all your responses, I went to the site and i did download the lasted firmware (thanks Jonathon) and i installed it. I have two dvd drives (Pioneer DVR-112D) and after installing the firmware and attempting to play DVDs, only one drive worked. This was a region issue (thanks bobkn); but i'm not sure if that was the original issue as i only focused on my D drive.

The D drive still does not load the cd, what else can i do?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x86AMD Phenom(tm) II X4 965 Processor, 3400 Mhz,...4GB DDR3AMD Radeon HD 6900 Series
OS
Windows 7 Ultimate x86
CPU
AMD Phenom(tm) II X4 965 Processor, 3400 Mhz, 4 Core(s)
Memory
4GB DDR3
Graphics Card(s)
AMD Radeon HD 6900 Series
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Acer 19"
Screen Resolution
1440x900
Hard Drives
Samsung 320GB Sata Disk
Samsung 500GB Sata Disk
WD Caviar 1TB (BLUE) Sata Disk
Case
Antec
Lens could be dusty... high pressure air might help blow away any cobwebs...

Suggest you use an 80 strand UDMA cable and ensure the drive is the sole device on the cable, jumpered as master...

Can't think of much else to try offhand - but thank you for the +rep :)
 

My Computer My Computer

At a glance

W7 x64Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9...4Gb OCZ Gold 1,333MhzPalit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's
Computer Manufacturer/Model Number
Custom built machine
OS
W7 x64
CPU
Intel Q9300 2.5Ghz Quad LGA775 (Would like Q9650)
Motherboard
Gigabyte GA-EP45T-UD3R (F6 Bios)
Memory
4Gb OCZ Gold 1,333Mhz
Graphics Card(s)
Palit HD4850 O/C Sonic 512Mb DDR3, Dual DViD's
Sound Card
Azalia to twin Samson 50w Studio Monitors
Monitor(s) Displays
Twin Dell (E-IPS) U2311H 23.6" Screens
Screen Resolution
1920 x 1080 @ 60Hz
Hard Drives
Crucial M4 SSD, archives on twin Western Digital Caviar Black WD2002FAEX, 2TB, 7200rpm HDD's, Samsung Ritemaster CD/DVD Burner...
PSU
OCZ 600w
Case
Lian-Li PC8 acoustifoamed' aluminium tower
Cooling
Scythe 140mm Zipang
Keyboard
Cherry PS/2 custom model
Mouse
Lenovo USB laser "Thinkpad" Mouse
Internet Speed
ADSL2+ @14Mbps downstream & Cat6 Gigabit Ethernet
Antivirus
NOD32
Browser
Opera
Other Info
Silicon Dust HD Homerun Dual FTA (Ethernet) TV Tuners, Dray Tek Vigor 2850Vn router and 8x HP Gigabit Switch. Lian-Li CR26 Card Reader, Canon MF4430 iSensys laser printer/scanner.
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