ebay recursive login problem

[MrNosebleed]

Hi all.

I'm using Windows 7 (x64) with IE8 and can't log in to my eBay account.

I'm stuck in a loop, just takes me back to the login page over and over. I have tried all the usual fixes, cleared cache, cookies etc, set the security to low.

Interestingly if I c/p the URL of one of my listings to the address bar I can view it, answer questions, edit it, create similar listings and so on. Sometimes this requires login, but it seems to work this way.

What is annoying is not being able to sign in to my account in the normal way.

Any help?

 

[Qdos]

Could well mean your ebay account has been hijacked amongst other possible causes, so I would recommend you post your issues on their community boards...

 

[richc46]

Hi all.

I'm using Windows 7 (x64) with IE8 and can't log in to my eBay account.

I'm stuck in a loop, just takes me back to the login page over and over. I have tried all the usual fixes, cleared cache, cookies etc, set the security to low.

Interestingly if I c/p the URL of one of my listings to the address bar I can view it, answer questions, edit it, create similar listings and so on. Sometimes this requires login, but it seems to work this way.

What is annoying is not being able to sign in to my account in the normal way.

Any help?

See if it helps if you turn off your Anti Virus

Try resetting your Browser. If you have IE, tools,> advanced > reset

Do a disc clean up, including cookies. Maybe your ebay cookies are corrupted.

 

[MacGyvr]

This sounds just like something we had earlier with another user. Not certain, but check your computer's date and time. It can cause cookies to be out of date and rejected, resulting in what you describe.

 

[Qdos]

If certificate dates were mismatched it would cause a prompt to display on screen in Internet Explorer, attempting to login and being denied entry isn't even necessarily a condition for a browser error.

Were you to have forgotten your login credentials the very same behaviour could be produced on assorted websites.

Hijacks on ebay are prolific, especially at this time of year. Once someone has got an access method to your account they can also discover your associated Paypal details, and since many people don't use differing passwords - from there the next stop will be helping themselves to everything in your bank account...

 

[MrNosebleed]

My account hasn't been hijacked. I can log in using Firefox 3, but Firefox 3 has compatibility problems with ebay - I prefer to use IE.

The current problem i am experiencing is specific to IE8, which is why I posted here.

The reset idea sounds good, will try and see how it goes.

Ta.

 

[richc46]

My account hasn't been hijacked. I can log in using Firefox 3, but Firefox 3 has compatibility problems with ebay - I prefer to use IE.

The current problem i am experiencing is specific to IE8, which is why I posted here.

The reset idea sounds good, will try and see how it goes.

Ta.

Wish you luck.

 

[MrNosebleed]

No luck.

I assumed a reset would clear all cache data. Interestingly after resetting IE8 I came back to this forum to find I am still logged in.

What gives?

 

[DocBrown]

Have you tried adding the eBay toolbar to IE8. I have it installed on mine & it works just fine since I am on eBay eveyrday looking for a good deal


" Doc "

 

[MrNosebleed]

thanks but i really dont want to add a toolbar, just want things to work as they should.

going back to my previous post I am still logged in here after resetting and restarting IE8. How can that be?

 

[richc46]

thanks but i really dont want to add a toolbar, just want things to work as they should.

going back to my previous post I am still logged in here after resetting and restarting IE8. How can that be?

Reset does not affect cookies. You have to do a clean disk for that.

 

[MrNosebleed]

thanks but i really dont want to add a toolbar, just want things to work as they should.

going back to my previous post I am still logged in here after resetting and restarting IE8. How can that be?

Reset does not affect cookies. You have to do a clean disk for that.

How do I do a clean disk?

 

[richc46]

thanks but i really dont want to add a toolbar, just want things to work as they should.

going back to my previous post I am still logged in here after resetting and restarting IE8. How can that be?

Reset does not affect cookies. You have to do a clean disk for that.

How do I do a clean disk?

Go to computer icon

click on it

right click on c drive

click on properties

click on clean disc or something similiar. You will find it not that much there. Must warn you though. It is selective in what it deletes. It is suppose to delete only what is not needed, to make room on the HD. If you want to use the function in the future, to clean your drive, but do not want cookies for forums etc to be erased come back and I will tell you.

 

[MrNosebleed]

Did a disk cleanup. Still no luck

 

[richc46]

Did a disk cleanup. Still no luck

Did you also do a system clean up? The option is on the bottom left of the screen, where you choose what to clean.

If that does not work, I have to assume that clean disc, does not remove any cookies. I know it did in Vista, because there was an option that allowed me to keep the cookies that I wanted.

 

[MrNosebleed]

I've manually deleted cookies but it still doesnt fix this problem.

 

[richc46]

I found it. Go to tools top of ie screen internet options, browsing history, delete cookies etc.

 

[richc46]

If that does not work, we know it is not the cookies. I will get you another solution, then.

 

[MrNosebleed]

its not the cookies. i have deleted them. no luck.

 

[richc46]

If this does not work, I am out of ideas. Set up another account or go to another one that is set up. Adminstrator or Standard, but not the same as you are in now. If this works Ill tell you how to transfer everything to the new account.