Hello, I'm new here and I'd like some help please. Recently I've been having an issue where I can't shut down my PC without seeing a blue screen. I'd click 'shut down,' and it would stay stuck on 'Shutting Down' for roughly 5-10 minutes and then switch to a blue screen.
The results of the first crash dump viewed in 'BlueScreenView'
After I saw this, I re-installed my Nvidia drivers(I'm not even sure if it worked), but less than 2 hours later, I was having a slightly different variation to the report.
It went from nvlddmkm.sys to ntoskrnl.exe and I am very lost.
I'm not entirely sure if this is related, but I'm also unable to hear anything from my playback devices. When I click the tab to look at recording devices, it freezes and then crashes. I can press play on a YouTube video and it will load the bar but won't play and is stuck on infinite buffering. My Itunes and regular Windows noises are also gone.
Please help
The results of the first crash dump viewed in 'BlueScreenView'
After I saw this, I re-installed my Nvidia drivers(I'm not even sure if it worked), but less than 2 hours later, I was having a slightly different variation to the report.
It went from nvlddmkm.sys to ntoskrnl.exe and I am very lost.
I'm not entirely sure if this is related, but I'm also unable to hear anything from my playback devices. When I click the tab to look at recording devices, it freezes and then crashes. I can press play on a YouTube video and it will load the bar but won't play and is stuck on infinite buffering. My Itunes and regular Windows noises are also gone.
Please help
My Computer
- Computer type
- PC/Desktop
- OS
- Windows 7 64bit
