Error 0x80070057 Fixed in Safe Boot not in normal boot.

[raylight1]

Hello. Installed Win7 and SP1 on7/31. Got 20 updates and all MS Office updates. On 8/2 updates stopped working. Tried many fix programs. None worked. Error 0x80070057 won't get fixed. Now I booted in safe mode and ran Reset_Windows_Update_Full.bat and then WindowsUpdate.diagcab. Run in this order the last one fixed the error! If I run WindowsUpdate.diagcab first the error is not fixed. I thought that did it, but when I booted back into normal mode, the error reappeared! Why is this happening? I have run many fixit programs and none have worked. HELP!
View attachment 400294

 

[torchwood]

Hi Raylight1,

Looks like you have installed Avast,
The odd thing CBS identified it but not SURT, (kb947821), usually the other way round.

Can you uninstall it Via SAFE MODE
Avast Uninstall Utility | Download aswClear for Avast Removal



can you run this tool, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Roy

 

[raylight1]

Had installed Avast, uninstalled it. The program folder with some dll's in it was still there. I deleted it and cleaned the registry. Ran the prog you wanted and here are the results:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KHGCQ-7DDY6-TF7CD
Windows Product Key Hash: YTcSHmTpekJgEHsEqFbudB5IfdE=
Windows Product ID: 00426-OEM-8992662-00015
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {10D19738-C205-4D54-B92B-4C6E0FA7C3BA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_ldr.160902-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{10D19738-C205-4D54-B92B-4C6E0FA7C3BA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TF7CD</PKey><PID>00426-OEM-8992662-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-2021475820-3706397555-1329115572</SID><SYSTEM><Manufacturer>AWARD_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20031016000000.000000+000</Date></BIOS><HWID>99513E07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>95BE3944DB94D86</Val><Hash>b6fdiUuqzokXdNh8uoUOe6GJPkY=</Hash><Pid>89409-707-6345253-65589</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600015-02-1033-7600.0000-2112017
Installation ID: 016413304781149180627510563331471005653213115082140670
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: TF7CD
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/8/2017 6:42:28 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAJJS41DCNvsGimswlRlIWh+QWlBk=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC AWARD AWRDACPI
FACP AWARD AWRDACPI
SLIC HPQOEM SLIC-MPC


I hope this helps.

 

[torchwood]

Hi Ray,

Looks like MS has picked up that your running a non genuine system.

The report tells me
Its using an alledged OEM Factory install type key - yours is a custom/retail build
The product key is actually for a Samsung product
As your system was built in 2003 that cannot be possible - W7 didnt come out till 2009
The product key for Office is for an Enterprise Volume licence - also non genuine
An activation exploit is also in use.

Forum policy states that piracy is unacceptable and no further help will be provided

Purchase genuine media and if the problems continue then we will be happy to assist you


Roy