Error 1935

[dougiehehe]

I recently purchased Napoleon Total War, however it won't let me finish the install. I put set the language,agree to the terms and then let it 'install', however about 30seconds in I receive the error message:

Microsoft Visual C++
Error 1935. An error occurred during the installation of assembly
'Microsoft.VC80.OpenMP,type type="win32", version="8.0.50727.762", publicKeyToken="1fc8b3b9a 1e 18e3b", processorArchitecture="x86"
Please Refer to Help and Support for more information

I have done everything, I have google'd it, I have searched and searched but have found nothing that helps.

Please could anyone help?

Thanks in advance

 

[richc46]

Lets start from square one. Try this

Windows 7 Compatibility: Resources for PCs, Devices and Software Programs

 

[dougiehehe]

Ok, well from searching "Napoleon Total War", it did not come up, however when I looked at the back of the game box, where it says "Recommended System Requirements" the OS's that are shown are: Windows Vista/XP/Windows 7

 

[richc46]

OK square two. Do you have 32 bit or 64 bit. If 64 bit is the game compatible with that.

 

[dougiehehe]

It's a 64bit, and from searching it did not even come up as being incompatible, however the back of the box doesn't specify whether it is compatible with either 32 or 64bit.

 

[dougiehehe]

If it was incompatible should it just not start to install in the first place?

 

[richc46]

I think it is comptatible and I also think that if it were not it would start to install, then stop as yours has done

https://support.steampowered.com/kb_article.php?ref=5688-IFHZ-2170

 

[dougiehehe]

Ahhh thank you, but I have tried that before and it still won't work, but I am currently asking my original question to the steam help desk. Your help has been much appreciated thank you very much

 

[dougiehehe]

I just posted under the same title and the same question.

 

[richc46]

Ty for letting me know and thanks a lot for the rep.

 

[dougiehehe]

No problem You've been a great help

 

[richc46]

you posted in the same section. You have to go to the games forum. Look at the forums, there is one that says games

 

[Dwarf]

Threads merged.

 

[richc46]

OK you are all set, our friend Dwarf has set you up correctly.

 

[theog]

Hi rich46
Post is in Gaming for me.

 

[dougiehehe]

Ahhhh thank you Windows 7 Forums > Windows 7 help and support > Gaming » Error 1935 This is what I had

 

[richc46]

Yes Guy set it up correctly, thanks

 

[richc46]

Ahhhh thank you Windows 7 Forums > Windows 7 help and support > Gaming » Error 1935 This is what I had

Everything is set up ok now. Just wait for the answers.

 

[Dwarf]

See if anything here helps.

Napoleon: Total War | HOME

SEGA West

 

[dougiehehe]

Hmmm I figured I could see if downloading it off Steam might avoid the problem but 12days for a download is a long time, but other than that I couldn't really find anything on the sites that help