error code 80073AA2 and 800736B3

[fizolin]

error installing updates KB2998812 , KB2977759 and KB976932 reverting changes

attaching CBS Logs collection

 

[fizolin]

KB2998812 , KB2977759 installed, error code 80073AA2 solved by deleting WINEVT folder in registry

 

[NoelDP]

Which WINEVT folder did you delete?? Some are critical!

Your CheckSUR result shows the following errors

Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.1.7601.22004_none_d50d68344da151bb.manifest
 winsxs\manifests\amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.1.7601.17803_none_d482f2fd34846558.manifest
 winsxs\manifests\amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.1.7600.17013_none_d2919c4737664b78.manifest
 winsxs\manifests\amd64_microsoft-windows-w..ellibrary.resources_31bf3856ad364e35_6.1.7600.21203_pl-pl_79a1b3fa9bfc8fc8.manifest
 winsxs\manifests\amd64_microsoft-windows-w..ellibrary.resources_31bf3856ad364e35_6.1.7600.17013_pl-pl_790d455d82e70ec8.manifest
 winsxs\manifests\amd64_microsoft-windows-w..ellibrary.resources_31bf3856ad364e35_6.1.7601.17803_pl-pl_7afe9c13800528a8.manifest
 winsxs\manifests\amd64_microsoft-windows-w..ellibrary.resources_31bf3856ad364e35_6.1.7601.22004_pl-pl_7b89114a9922150b.manifest
 winsxs\manifests\amd64_microsoft-windows-wdf-kernellibrary_31bf3856ad364e35_6.1.7600.21203_none_d3260ae4507bcc78.manifest

I'll post a fix protocol later.

 

[fizolin]

KB976932 windows update error code 800736B3

im delete WINEVT folder on registry HKEY_LOCAL_MACHINE, SOFTWARE, Microsoft, then Windows, CurrentVersion, WINEVT

it was what i found meanwhile , hope i dont broke nothing

ran SURT successed
SFC successed without fails
error code 800736B3 installing KB976932
attaching log collection

 

[fizolin]

any advice ? thx

 

[NoelDP]

I've uploaded a file - fznaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder fznaa in the same place.
Open this folder - there should be one folder inside it (Manifests, )

Copy the content of the Manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[fizolin]

attaching checkSUR

 

[NoelDP]

Good - CheckSUR is now happy, at least.

Please run another SFC/SCANNOW - if it says 'no integrity violations found', do a Check for Updates, and attempt to install ONLY the oldest update found

If there are errors in the SFC, post the new CBS.log file.

 

[fizolin]

SFC without errors
update FAILED ,still have this same error code

 

[NoelDP]

OK - please upload the following files.

C:\Windows\windowsupdate.log
C:\Windows\Logs\CBS\CBS.log (you'll have to copy this to the desktop before compressing it for upload)

 

[fizolin]

attaching logs

 

[NoelDP]

This may be the error we need to address...

2014-12-11 18:16:37:608  988 1018 Agent   * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2014-12-11 18:16:37:608  988 1018 Agent   * Search Scope = {Machine}
2014-12-11 18:16:47:302  988 1018 Agent WARNING: Failed to evaluate Installed rule, updateId = {2A1234D0-3E2D-4D9E-AA5E-3430A20EDC11}.100, hr = 80242013

This error appears to be referring to either IE9 itself, or an IE9 update.

The related error in the CBS log appears to be this one...

2014-12-11 18:16:18, Info                  CBS    Appl: Evaluating package applicability for package Microsoft-Windows-IIS-WebServer-AddOn-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, applicable state: Installed
2014-12-11 18:16:18, Info                  CBS    Plan: Package: Microsoft-Windows-IIS-WebServer-AddOn-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, current: Installed, pending: Default, start: Installed, applicable: Installed, targeted: Installed, limit: Installed
2014-12-11 18:16:18, Error                 CSI    [EMAIL="00000011@2014/12/11:17:16:18.388"]00000011@2014/12/11:17:16:18.388[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_core.cpp(616): Error STATUS_SXS_ASSEMBLY_NOT_FOUND originated in function CCSDirect::GetDeploymentClosureStatus expression: (null)
[gle=0x80004005]
2014-12-11 18:16:18, Error                 CSI    00000012 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_NOT_FOUND) #129711# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::GetDeploymentInformation(flags = 0, class = ICSIINVENTORY_GET_DEPLOYMENT_INFORMATION_CLASS_CLOSURE (1), information = {dwFlags=00000000})
[gle=0x800736b3]
2014-12-11 18:16:18, Info                  CBS    Failed to call GetDeploymentInformation on deployment: amd64_microsoft-windows-i..ccontent-deployment_31bf3856ad364e35_6.1.7600.16385_none_08e7fc56f6e07bce [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
2014-12-11 18:16:18, Info                  CBS    Failed to get component state. [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]

This indicates to me that there are pending actions which need to be reverted before the system can get stable again...

Please open an Elevated Command Prompt, and run the following command

dism.exe /image:C:\ /cleanup-image /revertpendingactions


once complete, reboot, and do a new Check for Updates and attempt to install only the oldest update found.

If that fails, then we may be in repair install territory.

 

[fizolin]

error 87

 

[NoelDP]

Hmmm -

Error 87
The cleanup-image option is unknown

I thought that it was valid in Windows 7?
please post the C:\Windows\Logs\DISM\dism.log file

 

[fizolin]

DISM log


by the way i dont know which copy of seven it is , its not my pc , I´m just trying to help

 

[NoelDP]

These errors are interesting - but if I have to be honest, I have no idea what they mean (yet)

2014-12-11 20:30:51, Info                  DISM   DISM OS Provider: PID=4856 Setting SystemPath to C:\ - CDISMOSServiceManager::SetSystemPath
2014-12-11 20:30:51, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe" : got STATUS_OBJECT_PATH_NOT_FOUND
2014-12-11 20:30:51, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe" : got STATUS_SUCCESS
2014-12-11 20:30:51, Info                  DISM   DISM.EXE: Target image information: OS Version=6.1.7601.17592, Image architecture=amd64

I'll see what I can find out - but it may be a day or two.

If you're in a hurry, a repair install may be your best bet/option

 

[fizolin]

i think it gonna be the best option , i will try to find a seven , and repair install from bootable usb