Solved error code 800B0100 when updating dot net kb2943357

B

beehive

New member
Local time
10:09 AM
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17
There are 2 updates that fail, kb2943357 & kb2973112. Beside code 800B0100, I have also seen error code 80246007. I have run SFC, the dotnet fixit tool, & others; nothing has worked. SUR says it can't fix 800B0100 & a cryptographic error!? I tried placing some files in the \windows\checksur folder, but that didn't change anything. The log files are attached.

Thanks for your help.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell optiplex 390
OS
Win 7 Pro x64
CPU
core i3
Memory
4G
Antivirus
McAfee
CheckSUR shows the following problems...
Code: 
Unavailable repair files:
 winsxs\manifests\amd64_microsoft.transactions.bridge.dtc_b03f5f7f11d50a3a_6.1.7601.22733_none_65085bdd54b4a629.manifest
 winsxs\manifests\amd64_wcf-m_sm_ins_rc_dll_31bf3856ad364e35_6.1.7601.22733_none_2795328d79930284.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.22733_none_424d323c8e896dad.manifest
 winsxs\manifests\amd64_wcf-icardres_dll_vista_31bf3856ad364e35_6.1.7601.18523_none_6f276a738180cba8.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.22733_none_5ebf2b63339ef82d.manifest
 winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.18523_none_f5ee0756c06c09cd.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_en-us_787b5545d9776103.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18523_en-us_496526973f1e68f2.manifest
 winsxs\manifests\amd64_wcf-m_sm_ins_rc_dll_31bf3856ad364e35_6.1.7601.18523_none_271663c8606d49a2.manifest
 winsxs\manifests\amd64_microsoft-windows-wcfcorecomp.resources_31bf3856ad364e35_6.1.7601.22733_en-us_ff634b2369479517.manifest
 winsxs\manifests\amd64_wcf-infocard_api_dll_31bf3856ad364e35_6.1.7601.18523_none_02011939c648dcfe.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.washosting_b03f5f7f11d50a3a_6.1.7601.18523_none_0242455f46f9765d.manifest
 winsxs\manifests\amd64_wcf-icardagt_exe_31bf3856ad364e35_6.1.7601.22733_none_907097fea175fea2.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.22733_none_7d243f06e2816846.manifest
 winsxs\manifests\amd64_wcf-m_sm_cfg_ins_exe_31bf3856ad364e35_6.1.7601.22733_none_5eba49464cf449c9.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22733_none_bff6ca10b626f70a.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18523_none_f1b7e3b500b0dd75.manifest
 winsxs\manifests\amd64_infocard.resources_b77a5c561934e089_6.1.7601.18523_en-us_1c3528fb3f63ae97.manifest
 winsxs\manifests\amd64_microsoft-windows-wpfcorecomp.resources_31bf3856ad364e35_6.1.7601.18523_en-us_102e1681a6f8daa0.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22733_none_7b9fe117b7a77077.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_en-us_b2b27b25e379631c.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22733_none_627b1e3960ee4846.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18523_en-us_c97f21bfc9d2e96e.manifest
 winsxs\manifests\amd64_microsoft.transactions.bridge.dtc_b03f5f7f11d50a3a_6.1.7601.18523_none_7bd502773b0e2c7b.manifest
 winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.22733_none_230aba46aff3690d.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22733_en-us_0f4b4b63d0545797.manifest
 winsxs\manifests\amd64_wcf-infocard_api_dll_31bf3856ad364e35_6.1.7601.22733_none_027fe7fedf6e95e0.manifest
 winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.22733_none_b0fabad924c43863.manifest
 winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.22733_en-us_ee690b9c8991e0b1.manifest
 winsxs\manifests\amd64_infocard.resources_b77a5c561934e089_6.1.7601.22733_en-us_05688261590a2845.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.18523_en-us_d834c775e8e8bf5a.manifest
 winsxs\manifests\amd64_wcf-icardagt_exe_31bf3856ad364e35_6.1.7601.18523_none_8ff1c939885045c0.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18523_none_7947c4d34747ce98.manifest
 winsxs\manifests\amd64_wcf-m_sm_cfg_ins_exe_31bf3856ad364e35_6.1.7601.18523_none_5e3b7a8133ce90e7.manifest
 winsxs\manifests\amd64_infocard_b77a5c561934e089_6.1.7601.22733_none_416efebeda587c2c.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.22733_none_29f6a06ce8fccf4d.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.18523_none_72efc8f96ca487c3.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.22733_none_daeb3d1b1a575723.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.22733_none_cfea951b2aba8a29.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.18523_en-us_8f47fbdfbfd0e755.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.22733_none_5c23225f864b0171.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.washosting_b03f5f7f11d50a3a_6.1.7601.22733_none_eb759ec5609ff00b.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.18523_none_93f0e5a0c8daee98.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22733_en-us_32987ffd58c4e2a0.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.18523_none_a6803b1074d97c29.manifest
 winsxs\manifests\amd64_microsoft-windows-wpfcorecomp.resources_31bf3856ad364e35_6.1.7601.22733_en-us_10ace546c01e9382.manifest
 winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.18523_none_c7c761730b1dbeb5.manifest
 winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.22733_none_9b8bf7be024ae1df.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.18523_none_d6c370aa9c807d5c.manifest
 winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.22733_none_0476f2837b6cca3b.manifest
 winsxs\manifests\amd64_microsoft-windows-wcfcorecomp.resources_31bf3856ad364e35_6.1.7601.18523_en-us_fee47c5e5021dc35.manifest
 winsxs\manifests\amd64_wcf-m_sm_evt_dll_vista_31bf3856ad364e35_6.1.7601.18523_none_d6844f55af0a470f.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.18523_none_e6b73bb51114107b.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22733_en-us_c16820dc028f3908.manifest
 winsxs\manifests\amd64_infocard_b77a5c561934e089_6.1.7601.18523_none_583ba558c0b2027e.manifest
 winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.18523_none_758bd1fd19f87e7f.manifest
 winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.18523_none_228beb8196cdb02b.manifest
 winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.18523_en-us_0535b2366feb6703.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.18523_none_926c87b19e00f6c9.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.22733_none_8fb394768e7ff5d7.manifest
 winsxs\manifests\amd64_wcf-icardres_dll_vista_31bf3856ad364e35_6.1.7601.22733_none_6fa639389aa6848a.manifest
 winsxs\manifests\amd64_wcf-m_sm_evt_dll_vista_31bf3856ad364e35_6.1.7601.22733_none_d7031e1ac82ffff1.manifest
 winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.18523_none_03f823be62471159.manifest
 winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.18523_none_5919d8d674e2f3ff.manifest
 winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.22733_none_df2160bcda12837b.manifest
 winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.18523_none_b2589e57e8a46831.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18523_en-us_2617f1fdb6addde9.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.18523_none_40c34706cf56559f.manifest
 servicing\packages\Package_100_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_100_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_5_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_5_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_6_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_6_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_7_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_7_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_8_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_8_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_97_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_97_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_98_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_98_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_99_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_99_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2943357_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2943357_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum

I'll post a fix protocol later.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded afile - bhvaa.zip - to my OneDrive at Noel's OneDrive
Please downloadand save it.

Right-click onthe downloaded file, and select Extract all…
Extract to thedefault location - which will create a new folder bhvaain the same place.

Open this folder- there should be two folders inside it (Manifests,and Packages)
Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages

Andthe content of the manifestsfolder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Nowrun the CheckSUR tool again (it may take a while)

Postthe new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I have copied the files as instructed & run SUR again with the same error message displayed as before. However, it is not generating a new log file; both files have the same 11/6 date stamp as before. I am attaching the zips. I found an "ouputs.txt" file that is in "checkSURlog.cab" that is new & I am also attaching that.

I tried doing a manual install of Windows6.1-KB2943357-x64.msu with the same failure as before.

Thanks
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell optiplex 390
OS
Win 7 Pro x64
CPU
core i3
Memory
4G
Antivirus
McAfee
Please try running the CheckSUR tool again - it's the KB947821 executable that you downloaded (not the SFC /SCANNOW)
post the new CBS folder in its entirety.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ooops, sorry, I got confused with all the things I had tried. Attached are 3 CBS zips, if I put all the files from the CBS folder in 1 zip, it was over the size limit.

I have not tried running the updates yet.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell optiplex 390
OS
Win 7 Pro x64
CPU
core i3
Memory
4G
Antivirus
McAfee
Great! - CheckSUR is happy now.
Code: 
 Fixed 136 errors
  CSI Manifest All Zeros Total count: 68
  Fixed: CSI Manifest All Zeros.  Total count: 68
  CSI F Mark Missing Total count: 58
  Fixed: CSI F Mark Missing.  Total count: 58
  CBS MUM Corrupt Total count: 10
  Fixed: CBS MUM Corrupt.  Total count: 10
  Fixed: CBS Paired File.  Total count: 10

All the errors were fixed.

Please now run SFC /SCANNOW from an elevated Command Prompt, and post just the new CBS.log file - you'll have to copy it to the desktop before zipping it for upload.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Yes, that is good news. Here is the CBS.log. The response from SFC was no problems, but windows won't let me read the log file (access denied).

Thanks for all your help!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell optiplex 390
OS
Win 7 Pro x64
CPU
core i3
Memory
4G
Antivirus
McAfee
I can see no significant problems in the CBS.log - with any luck, WU should work now...

Open Windows Updates, and do a new Check For Updates.
Attempt to install ONLY the oldest update found.
If it works OK - try the remainder.
If it fails, post the error message, and the C:\Windows\windowsupdate.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Success!!! all installed with no complaints.

Thanks again for all your efforts, much appreciated.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell optiplex 390
OS
Win 7 Pro x64
CPU
core i3
Memory
4G
Antivirus
McAfee
You're welcome. Good luck.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi Noel

I am having a similar problem again. I started a new post in performance & maintenance "sfc cannot repair files". (Sorry, I don't now how to do a link to another post) I probably should have just added here to start with, but at the time it didn't seem to be update related. But, now that I have read the log files, it does seem related. Since you were very helpful, I hope you will take a look.

Dave
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell optiplex 390
OS
Win 7 Pro x64
CPU
core i3
Memory
4G
Antivirus
McAfee
No - you almost certainly do NOT have exactly the same problem!
Please start a new thread of your own, and post the required data...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK, I solved problem. I used "expand" command from downloaded KB file, put files in \TEMP\CheckSUR\ folders, ran System Update Readiness Tool and then KB2943357 update was installed with no error.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 prof x64
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