Solved Error Code 800B0100 when installing update KB2929961

bryson189

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Installed Windows 7 Ultimate 64 bit a day ago and I managed to install every update except for the "Security Update for Windows 7 for x64-based Systems (KB2929961)".

When Windows Update is ran, I get the message "Code 800B0100 Windows Update encountered an unknown error."

I have tried the Microsoft Fix It and Troubleshooting program, manually downloading and installing the individual update from the Windows Download Center, and disabling my firewall but all to no avail.

I followed the steps posted by NoelDP in this thread:
http://www.sevenforums.com/windows-updates-activation/255873-windows-update-error-code-800b0100.html

The CheckSUR.log and CheckSUR.persist.log files from the System Update Readiness Tool have been attached.

Any help would be greatly appreciated. Thanks.
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
i7-4770k
Motherboard
Msi Z87 MPower Max
Graphics Card(s)
AMD Radeon R9 270x
Antivirus
Norton Internet Security 2014
Here's the error list from CheckSUR
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.18386_none_b87818a85e3df7a0.manifest
 winsxs\manifests\wow64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.18386_none_c2ccc2fa929eb99b.manifest
 winsxs\manifests\amd64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.22590_none_b8f0e5b177691878.manifest
 winsxs\manifests\wow64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.22590_none_c3459003abc9da73.manifest
 servicing\packages\Package_1_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2929961_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2929961_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_1_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2929961_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2929961_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.cat

I'll post a fix protocol a bit later - shouldn't take too long.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - bs1aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bs1aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hey NoelDP,

The new CheckSUR.log and CheckSUR.persist.log files have been attached.

Thanks
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
i7-4770k
Motherboard
Msi Z87 MPower Max
Graphics Card(s)
AMD Radeon R9 270x
Antivirus
Norton Internet Security 2014
Good - that's fixed all the CheckSUR problems.

With any luck, your updates should install now - if not, what is the new error code?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Wow, that was a pretty easy fix. Thanks a lot NoelDP.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
i7-4770k
Motherboard
Msi Z87 MPower Max
Graphics Card(s)
AMD Radeon R9 270x
Antivirus
Norton Internet Security 2014
Easy when you know how - impossible if you don't :)

Good luck!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Easy when you know how - impossible if you don't :)

Good luck!
:ditto:

Easy my aching ying yang.
A 747 is easy to fly when you know how.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Hey - according to all the disaster movies, 747's are a doddle :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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