error installing .NET 4.5.2 windows installer service not available..

[fatmann66]

ran windows update and received error code 656 and 641.
download .net 4.5.2 offline and received windows installer service not available.
verified that installer service did start when update kicked off.
unregistered and reregistered Msiexec.exe
ran windows update troubleshooter
reset Windows update (cleared .db etc.)
ran SFC-> came back clean
ran SRUT - > failed to install

see attached pic and logs.
-- could upload the whole CBS folder as it was 57mb zipped. attached the current cbs.log file

any help would be appreciated

 

[NoelDP]

Please post the CheckSUR.log and CheckSUR.Persist.log files.


Please downloadthe Farbar Service Scanner from



http://www.bleepingcomputer.com/download/farbar-service-scanner/



Right-click onthe saved file and select 'Run as Administrator', and tick all the options,then click on the Scan button - copy and paste the report to your response.

 

[fatmann66]

NoelDP,

is the checkSUR.log part of SRUT? if so, that won't install so I don't have that log

see attached Fabar log

I un-cabbed a cbspersist.log and got the size down to where it can be uploaded. see attached.

 

[fatmann66]

NoelDP,

any ideas?

 

[NoelDP]

The only anomaly in the Farbar is the following:

Firewall Disabled Policy: 
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

- do you have a third-party firewall installed? Which one, if so?

 

[fatmann66]

I had avira installed, but removed it a few days ago as part of troubleshooting this issue.

 

[NoelDP]

Avira isn't a firewall - it's an Anti-Virus
Follow the instructions here to make sure that it's completely removed.
What AV is currently installed?

 

[fatmann66]

Correct Avira is A/V, but it also provides a software firewall that runs in place of the MS firewall. Mute point As I stated I uninstalled it a few days ago. currently no A/V is installed.

 

[NoelDP]

In that case you need to switch on the Windows Firewall, and install MSE as anti-virus. You may already be infected! - so once installed, run a full system scan
Microsoft Security Essentials - Microsoft Windows

 

[fatmann66]

can't install security essentials RE: installer service issue and no .Net framework. reinstalled Avira and scan was clean.

 

[NoelDP]

MSE doesn't use the .Net framework 4.5.x at all.
The installer service issue could be a problem

Please open an Elevated Command Prompt, and run the following commands

ICACLS %TEMP%
ICACLS %TMP%


post the results.

Here are some instructions to make lifeeasier

1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy theresults... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.

 

[fatmann66]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Windows\system32>ICACLS %TEMP%
C:\Users\user\AppData\Local\Temp NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F)
                                BUILTIN\Administrators:(I)(OI)(CI)(F)
                                user-office\user:(I)(OI)(CI)(F)
Successfully processed 1 files; Failed processing 0 files
C:\Windows\system32>ICACLS %TMP%
C:\Users\user\AppData\Local\Temp NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F)
                                BUILTIN\Administrators:(I)(OI)(CI)(F)
                                user-office\user:(I)(OI)(CI)(F)
Successfully processed 1 files; Failed processing 0 files

 

[NoelDP]

That output is normal.
Let's have a look at the event logs...

Open Event Viewer

click on theWindows logs entry in the left pane to expand it.

Now click on theApplication entry - wait while it loads.

Click on 'File'in the menu bar and select Save...

Save the file asAppevt.evtx

Repeat for theSystem log

then zip both,and upload them.

 

[fatmann66]

see logs attached

 

[NoelDP]

The good news is that the number of errors has dropped dramatically since the uninstall/reinstall of Avira and .NET
The bad news is that I'm none the wiser

 

[fatmann66]

ok thanks. I guess I'm looking at a reinstall then.

 

[NoelDP]

Hopefully, a repair install will do the job - leaving your programs and data intact.
http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R