ERROR_SXS_COMPONENT_STORE_CORRUPT CheckSUR log included please help!

[lobretto]

I'm trying to get windows 7 sp1 installed but nothing i do works. I've ran the system update readiness tool with no luck, tried a manual instal with no luck. Looked through my computer for outdated drivers and programs that could be blocking the update with no luck. I've finally got somewhere but hit a dead end. I ran CheckSUR and have 2 files missing that i need from another computer of the save version and architecture type. I have windows 7 home premium v6.1 x64. I will attach a copy of the checkSUR and if anyone could help me end this annoyance.

 

[lobretto]

I tried to upload the CBS file a few times but keep getting a 500 internal server error when trying to upload.

 

[NoelDP]

That error means that you're probably trying to upload a file that's too big...

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

 

[lobretto]

So the CAB File alone was around 21 MB, i had to remove all of the CABPersist cab files and delete most of the cab file it's self just to get it small enough. It was a HUGE text file so all i could think to do was copy the end of it. I hope this will do.

 

[NoelDP]

A 21MB CBS.log compresses hugely - and should come out below 2MB.
please upload it on its own, as the necessary data is missing.

The indications from what remain are that you have problems with the registry.
You also have significant file corruption - there are 27 file hash mismatches in the uploaded CBS log.
It may be easiest to do a repair install.

 

[lobretto]

I removed the old cabpresist files and this morning for reason i don't understand, the actualy cab file is much smaller, yesterday it was 9mb in the compressed file, today it's only 1.

 

[NoelDP]

CheckSUR shows these problems...

Checking Component Store
(f) CSI Payload File Missing 0x00000000 d3d10level9.dll x86_microsoft-windows-directx-d3d10level9_31bf3856ad364e35_6.1.7601.22077_none_e5b1729317206dd8 
(f) CSI Payload File Missing 0x00000000 d3d10level9.dll x86_microsoft-windows-directx-d3d10level9_31bf3856ad364e35_6.1.7601.17920_none_e5570d21fde05add

There should be a CBSPersist file with a timestamp something like 2014101010xxxxxx - that's the one I need, but it seems to be missing.
If that doesn't exist, you'll have to run SFC /SCANNOW again, and post the new CBS.log

 

[lobretto]

Ok so here is the CBSpersist file dated most recently, after i ran the sfc scan

 

[NoelDP]

That file does at least contain the failure log for the latest attempt to install SP1 - but no SFC data.
Please post he current CBS.log

 

[lobretto]

that is the most current i have, after running the sfc scan. I'm thinking about just doing a repair install from usb. I know a little about computers but nothing compared to what you know and 2 days of me not being to helpful seems like i should just repair install.

 

[NoelDP]

Maybe it's time to learn a little
I need the CBS.log file with the SFC data in it.

Open the C:\Windows\Logs\CBS folder in Windows Explorer - copy the CBS.log file to the desktop, and the newest CBSPersist cab file (just in case it's rolled over already)

highlight both files on the desktop, right-click on them and select Send to... Compressed (zipped) folder

upload the resulting file created.

 

[lobretto]

even the repair install failed...i just can't win. This is everything from the CAB file broken up for you

 

[NoelDP]

...and after all that, the SFC log appears to be clear of errors!

That leaves us with just the CheckSUR errors to worry about.

I'll post a possible fix in the morning.

 

[lobretto]

thanks you very much. hopefully this will be the end of it hahaha.

 

[kalebaustin]

CheckSUR shows these problems...

Checking Component Store
(f) CSI Payload File Missing 0x00000000 d3d10level9.dll x86_microsoft-windows-directx-d3d10level9_31bf3856ad364e35_6.1.7601.22077_none_e5b1729317206dd8 
(f) CSI Payload File Missing 0x00000000 d3d10level9.dll x86_microsoft-windows-directx-d3d10level9_31bf3856ad364e35_6.1.7601.17920_none_e5570d21fde05add

This is copy/paste from another post I replied in a bit ago about CSI Payload File Missing

Repair methodology on: CSI Payload File Missing

CSI Payload File Missing means you are missing a payload file from your WinSxS folder. To resolve you'll need to identify, find and replace the files missing in their respective folder.
The error is (f) CSI Payload File Missing 0x00000000 <Payload File> <Payload Folder>

Payload Folder is the folder inside WinSXS, and the Payload File is the actual file missing.
In your case, all your CSI Payload File Missing errors are from same folder: amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7600.17107_none_66ff46fd953e6c5c

So with first error, you'd need to find replace api-ms-win-core-util-l1-1-0.dll with a good copy into the c:\windows\winsxs\amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7600.17107_none_66ff46fd953e6c5c\

6.1.7600 is Windows 7 Base image, so you'd need to get the replacement copy from: 1) Another working Windows 7 SP0 (Starter, HB, HP, Pro, Ult: doesn't matter), 2) from your recovery partition WIM if PC with recovery partition, or 3) the install.wim from base Windows 7 SP0 install disk (can download legally online).


Once you have your good source, you'd just go through and replace each file missing.
After that, I'd run CheckSUR again to ensure all errors are handled; then attempt SP1 install via Standalone again.

 

[NoelDP]

I've uploaded a file - lboaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\lboaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\lboaa
or
DIR E:\lboaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\lboaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply

 

[lobretto]

here is the CBS file after doing what you asked. Hopefully all is better now and i can move on to SP1 hahaha

 

[lobretto]

i ran the system update readiness tool and it showed now errors in the checksur log, thats awesome to see. I'm trying to install sp1 as we speak, wish me luck.

 

[NoelDP]

<cross fingers> Good luck!

 

[lobretto]

I'm good now, SP1 is now installed. Thank you so much for the help Noel. Now i can finally update my internet explorer.