Solved Errors while using windows update.

[Dougalishere]

Hey after looking around for a while it seems this site genrally manges to resolve peoples problems with windows update. Below will be a list of the errors and the steps I have taken so far.

Downloaded the System Update Readiness Tool and installed it

Completed a SFC scan (no problems detected)

Ran the windows update repair tool

Errors:

The 1st error is the mighty 80070308

I tried the fix that is on the microsoft boards posted by Kissko that has helped many people

Windows 7 update fails with code 80070308 - Microsoft Community

I then followed the steps outlined in another post on your boards here
http://www.sevenforums.com/windows-updates-activation/337480-update-error-code-80070308-a-2.html

apprently the reg line I would need to delete isnt there.

Renamed the file called %windir%/SoftwareDistribution



The second error code I recieve after running the windows update repair tool it is

0x80070005 in which it states after that it could not fix this problem


I couldnt attatch my log file that your posting guide said I could attatch I got a 404 error from your page.

IM guessing its to big as the file size is 36mb and the max size for the upload is 8 I have added a dropbox link for it below. (well relised I had done something bit stupid, file is now uploaded to the post.)

This is a new install of windows before whenever I had errors during updated from a fresh install I allways just reformated and started again which solved the problem 9/10 times but this time I really would like to find a fix for this.

Thanks in advance for any help you can give me .

Nick


EDIT: Here is the log file https://www.dropbox.com/s/yf1v1rg96s2xe8v/CBS.rar?dl=0

 

[Dougalishere]

shameless bump so my thread doesnt drop of the page :*( sorry if this is bad

Not sure if maybe I have formated my post wrong or something? Since it has been up mine has been the only post not responded to

 

[NoelDP]

I get a 404 (moved or deleted) error on your DropBox link??


Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

 

[Dougalishere]

I eattatched a file to the forums ? it should be there now

if its not here is a dropbox link

https://www.dropbox.com/s/yf1v1rg96s2xe8v/CBS.rar?dl=0

 

[NoelDP]

That worked!
Unfortunately, it doesn't tell me very much

Please upload the C:\Windows\windowsupdate.log file, and your Event Logs...


Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.

 

[Dougalishere]

here u go .

 

[NoelDP]

From the looks of it you are having driver problems.
You need to update the graphics drivers (at least) - preferably from the motherboard manufacturer's website, rather than Windows Update. The problem driver appears to be a RADEON HD6450.
You also appear to be having problems with Intel drivers (in general).

Perhaps we need to check file integrity fully....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot)

Post the new Application event log.

 

[Dougalishere]

the drivers for my graphics card come straight from amd itself which autodetects my hardware which is a r9 6850 .. i will do the check disc for u and report back , it should take to long my drive is a ssd

 

[Dougalishere]

Here are the requested files

 

[Dougalishere]

Im kind of tempted at this point to just reinstall windows fresh with freshly downloaded drivers for my motherboard and card etc maybe that woukd be the best thing to do , just Id really like to know what the errors are and how to fix them orI just know it will annoying me greatly :

 

[NoelDP]

Here's the result of the CHKDSK

CHKDSK is verifying security descriptors (stage 3 of 5)...
149248 file SDs/SIDs processed. Cleaning up 188 unused index entries from index $SII of file 0x9.
Cleaning up 188 unused index entries from index $SDH of file 0x9.
Cleaning up 188 unused security descriptors.
Security descriptor verification completed.
21046 data files processed. CHKDSK is verifying Usn Journal...
37479752 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
149232 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
42760326 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.

Not too bad- possibly the result of a system crash at some point.

The Application log is now pretty clear - I'll take a look at the System log later (gotta get to work )

 

[NoelDP]

Hmm - I thought I'd come back on this. I know I had a good look at the System logs.


try this...
Open an Elevated Command Prompt, and run the following commands


REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG DELETE HKLM\COMPONENTS /V PendingRequired

then reboot, and try Windows Update again.

 

[Dougalishere]

The system was unable to find the specified registry key or value

 

[NoelDP]

Hmm -
I couldn't actually find the CHKDSK results in the logs anywhere - did you run it? did it find anything??

I don't think this is the cause of your problems - but it's worth running the Fixit from this page to hopefully get rid of a few of the incidental errors...
Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2

Then reboot and attempt to install ONLY the oldest update found.
reboot again
post the following files

CBS.log
the newest CBSPersist file
C:\Windows\windowsupdate.log
fresh Application and System event logs.

 

[Dougalishere]

how do i choose to install the oldest update found? whenever i search for updates it says no updates at this time . I will do the other steps u asked and update post accordingly


hmm when i ran the checkdisc it found 0 errors

 

[NoelDP]

Please post the C:\Windows\windowsupdate.log file
It looks as if Windows 7 SP1 still hasn't been installed?

 

[Dougalishere]

also u have a print in one of ur previous posts of my checkdisc

 

[Dougalishere]

Here are the files requested .

the cps log is too big so i put it in dropbox

https://www.dropbox.com/s/ihlaedpb5aozs2t/CBS.log?dl=0

I have no cbs persist in my files I was deleting them after i sent them to you cos i had like 3 of them .. guessing that was bad

 

[NoelDP]

Not bad - they'll get rebuilt over time, and the oldest one gets deleted anyhow once there are more than 5 there.

Hmmm - I didn't realised that Novatech were doing custom BIOS nowadays!?

2014-11-08 21:56:47:653  492 430 Report ***********  Report: Initializing static reporting data  ***********
2014-11-08 21:56:47:653  492 430 Report   * OS Version = 6.1.7601.1.0.66304
2014-11-08 21:56:47:653  492 430 Report   * OS Product Type = 0x00000003
2014-11-08 21:56:47:663  492 430 Report   * Computer Brand = NOVATECH LTD
2014-11-08 21:56:47:663  492 430 Report   * Computer Model = MBB-47708B
2014-11-08 21:56:47:663  492 430 Report   * Bios Revision = F7
2014-11-08 21:56:47:663  492 430 Report   * Bios Name = BIOS Date: 01/20/14 19:48:36 Ver: 04.06.05
2014-11-08 21:56:47:663  492 430 Report   * Bios Release Date = 2014-01-20T00:00:00
2014-11-08 21:56:47:663  492 430 Report   * Locale ID = 2057

Looking at the windowsupdate.log there appears to be nothing whatever wrong with Windows Update - all updates have installed properly.

 

[Dougalishere]

hmmm lol , well when the updates failed i checked the ones that said they had failed against the installed list and they wernt there.. maybe it just did it after one of your other fixes and I failed to notice if they where small I have a SSD so smaller stuff installs so fast .. sorry to waste your time man and Im really thankfull for your help.. again very sorry to have wasted your time.

EDIT: Not sure about the bios just bought a motherboard and cpu bundle

EDIT2: I did rename the %windir%/SoftwareDistribution which a few threads I had read before I got here has said can fix the issue and it cleared my installed updates list from the windows update page , I dunno if this could be the cause of them now showing up in the update log ?