alankoenig84
New member
Randomly, while browsing the internet, the computer crashes but never a BSOD.
In device manager, the Intel Management Engine Interface driver has the "yellow" caution icon, but I have updated this driver a few times from Intel download center but nothing....
From Event Viewer...
It also says the "Intel Management Engine Interface driver has failed to perform handshake with the firmware" which is an event ID 3, source MEIx64
This does not while playing flight simulator for a few hours though, strangely enough.
After a crash, I look in the event viewer and notice it's right after "Driver PCI returned invalid for a child device (FFFFFFFFFFFFFFFF00) Event ID 56, Source: application pop up.
What I have done so far...
I have updated all of the intel drivers (chipset, Intel management interface, etc
, flashed the BIOS to see if that was the cause, took out my graphics card and plugged it back in, updated the graphics drivers, restarted a few times, checked the temperature of the cpu and gpu but all within normal limits. Cleaned the computer out (minimal dust). Front and rear fans are on the "medium" speed setting.
I took out the ram and put them back in. No change.
I tried a few different BIOS settings, first with the default settings and then trying with the manual tuning or automatic tuning (turbo boost) and still nothing.
I have used the cmd file and have done a memory diagnostic, chkdsk and used Advanced System Care Pro to see if it could do the trick. Nothing....
I have also uninstalled and re-installed Avast! internet security just to make sure...
This crashing problem has been going on since late May. Over 2 weeks and now I am stuck...
Maybe this is something else entirely, besides the Intel Management Interface?
I also tried the pci power management in "power settings" and nothing.
Also, I re-installed the 3.0 drivers as well....
From System Information...
Under System Summary, Compenents and "problem devices" the follwoing show up
Device: CPUIO Service "this device is not present, is not working, etc"
Device: Intel Management Engine Interface "this device cannot start"
System Info:
Win 7 Pro, 64bit, service pack 1
Intel DZ68BC
Core i5 2500 (non k!) 3.30 ghz 4 cores
BIOS 0039 (the latest, didn't help with problem)
8gb ram 1600hz (but only shows up as 1333)
GPU nvidia geforce gtx 560 ti, 1 gb
Event viewer is put into a txt file if you need to see it....
In device manager, the Intel Management Engine Interface driver has the "yellow" caution icon, but I have updated this driver a few times from Intel download center but nothing....
From Event Viewer...
It also says the "Intel Management Engine Interface driver has failed to perform handshake with the firmware" which is an event ID 3, source MEIx64
This does not while playing flight simulator for a few hours though, strangely enough.
After a crash, I look in the event viewer and notice it's right after "Driver PCI returned invalid for a child device (FFFFFFFFFFFFFFFF00) Event ID 56, Source: application pop up.
What I have done so far...
I have updated all of the intel drivers (chipset, Intel management interface, etc
, flashed the BIOS to see if that was the cause, took out my graphics card and plugged it back in, updated the graphics drivers, restarted a few times, checked the temperature of the cpu and gpu but all within normal limits. Cleaned the computer out (minimal dust). Front and rear fans are on the "medium" speed setting. I took out the ram and put them back in. No change.
I tried a few different BIOS settings, first with the default settings and then trying with the manual tuning or automatic tuning (turbo boost) and still nothing.
I have used the cmd file and have done a memory diagnostic, chkdsk and used Advanced System Care Pro to see if it could do the trick. Nothing....
I have also uninstalled and re-installed Avast! internet security just to make sure...
This crashing problem has been going on since late May. Over 2 weeks and now I am stuck...
Maybe this is something else entirely, besides the Intel Management Interface?
I also tried the pci power management in "power settings" and nothing.
Also, I re-installed the 3.0 drivers as well....
From System Information...
Under System Summary, Compenents and "problem devices" the follwoing show up
Device: CPUIO Service "this device is not present, is not working, etc"
Device: Intel Management Engine Interface "this device cannot start"
System Info:
Win 7 Pro, 64bit, service pack 1
Intel DZ68BC
Core i5 2500 (non k!) 3.30 ghz 4 cores
BIOS 0039 (the latest, didn't help with problem)
8gb ram 1600hz (but only shows up as 1333)
GPU nvidia geforce gtx 560 ti, 1 gb
Event viewer is put into a txt file if you need to see it....
Attachments
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My Computer
At a glance
Microsoft Windows 7 Professional 64-bitIntel(R) Core(TM) i5-2500 CPU @ 3.30GHz8.00 GB, DIMM, CHANNEL A&B DIMM1nvidia geforce gtx 560 ti
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom Built
- OS
- Microsoft Windows 7 Professional 64-bit
- CPU
- Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz
- Motherboard
- Intel Corporation DZ68BC version:AAG30742-401
- Memory
- 8.00 GB, DIMM, CHANNEL A&B DIMM1
- Graphics Card(s)
- nvidia geforce gtx 560 ti
- Sound Card
- NVIDIA High Definition Audio, Realtek High Definition Audio
- Monitor(s) Displays
- Asus 24" LED Flatscreen
- Screen Resolution
- 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- ST1000DM003-9YN162 ATA Device wit h3 partitions, 931.51 GB,
(Asus Local fixed drive NTFS (C and D), CDROM drive, and a Seagate 3TB External Hard Drive)
- PSU
- 500 watts
- Case
- Antec Sonato 500 III
- Cooling
- 2 Tri-cool fans from Antec
- Keyboard
- Logitech G110 (led and gaming)
- Mouse
- JSCO Silent Mouse and Logitch gaming mouse (forgot the name)
- Internet Speed
- 50mb
- Antivirus
- Avast! Internet Security
- Browser
- Chome and Firefox
- Other Info
- NVIDIA GeForce GTX 560 Ti