Every Shutdown now triggers a restart

[krc52]

Here they are. In looking at this are Bonjour and WMI the culprits? I could jetison Bonjour but not sure on WMI. Could I rebuild WMI? I could be totally out to lunch on this too. 8>(

 

[krc52]

I know you are very busy but were the files I sent any help? thx

 

[NoelDP]

I've been at work all day - and these logs aren't simple
Back when I've made some sense out of them

 

[krc52]

I understand. Thanks for all your help. I have tried somethings in the meanwhile just to see if I could fix my problem. I uninstalled ITunes & Bonjour and reloaded, used a FixIt for my WMI and found a way to get all the updates downloaded. Now when I shutdown, and it unfortunately restarts :>(( I looked at the Event Viewer, Application and the only warnings are ToshibaApp Place and User Profile service: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.
Thought I was on to something but alas no.

 

[NoelDP]

Please post new set of event logs - the old ones are no use to me now.

 

[krc52]

Yes. Here they are.

 

[krc52]

Is there anything I could just turn off in regedit until we might know what happened? I hate to keep using hard shutdown. eek

 

[UsernameIssues]

Until the solution is found, you can press and hold the power button while the computer is "off" for the brief time during the restart.

 

[GokAy]

Krc, I don't remember; does the system shutdown from Safe Mode?
What about a Live Linux boot? Download Linux Mint MATE, make a bootable DVD/USB. Boot with it, then shutdown.

I would still try with front panel connectors removed.
Also try loading BIOS defaults.

 

[krc52]

Hello GokAy- Yes, I have reset all the BIOS to defaults and it still happens in SAFE mode. I haven't tried the linux mint idea.
I can try that. Thanks.
Not sure about this one - I would still try with front panel connectors removed. Kind of scared to open the PC. :shock:

 

[NoelDP]

I think he meant external connectprs..

 

[GokAy]

I meant internal but I see OP's spec is of a laptop, so scratch that one. Lets see how Linux will behave.

Noel, I was thinking of removing the front panel connectors from the motherboard, and then short circuit the power on pins.

 

[krc52]

Okay, I downloaded Linux Mint to my flash drive and selected Shutdown and was waiting for the restart per usual so I could choose the Flash BUT it stayed Shutdown! Does this make sense to you? So I waited a few minutes and restarted and it all looks normal. So, I tried the Shutdown again and NO restart. Hoping it is fixed but can't understand how.
Thank you all for such good suggestions and help!

 

[GokAy]

Heh, no idea what happened, but create a System Restore point now http://www.sevenforums.com/tutorials/700-system-restore.html
Also if you can, image with Macrium free (or your paid app if you have one) - http://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html

 

[krc52]

Good idea about the restore point! thanks.
Image with Macrium free?

 

[GokAy]

Restore points have saved a lot of trouble but they can get deleted and lost due to many reasons. Imaging is much better in terms of recovery and usually faster than a System Restore too. With imaging (image to another drive) if your HDD dies, you can be up and running in a matter of minutes whereas System Restore would be totally useless.

 

[krc52]

Sounds good! Will do. Thank you!

 

[krc52]

Here is the situation, when the flash drive was in my PC shuts down without the restart. Tonight when I ejected that usb drive and shutdown the old familiar restart happened again. ugh.

 

[GokAy]

Did you image System Reserved (if there is one) and C partitions yet? Maybe we should try some afterwards.

Meanwhile set Auto start off - My Computer Reboots When I tell It to Shut Down | PCWorld

(I guess someone else suggested this already?)

 

[krc52]

I was away from home for 5 days. Will take a look at your suggestion tomorrow. Thank you. Also, will try the reboot from USB with Linux. I had unchecked the auto start.

I have now tried rebooting with Linux Mint 17.2. This was successful and I did a shut down AND it restarted just like using Windows OS.
Is that helpful to know?
thx