Solved every time: windows has recovered from an unexpected shutdown

samerali2

New member
Local time
6:10 AM
Messages
2
UPDATE 01: I just found that I have 9 outdated drivers
IObit Driver Booster PRO

At the moment I will run an online scan for C:\ and see if there is anything special there
UPDATE 02: Scan complete, nothing found, now running a complete scan :/

I decided to "downgrade" from wind 10 to 7 because of windows 10 always wakes/turns on
after turning the system to sleep or hibernate!

however now with windows 7, every time my PC goes to sleep, restarts or shuts down, it recovers with that message:

1) the system automatically goes to sleep after 30 minutes. no problem. When I turn the system on, I get
the message.
2) If I Start > Shut down.... The system appears to be shutting down, the screen goes off, the system
stops responding and stays like that until I have to hold down the shut down button on my case :/

windows has recovered from an unexpected shutdown
system:
Code:
http://s24.postimg.org/bslheslzp/Capture01.png
DM Log Collector file:
*for some reason I can not upload it via. the file attachment tool*
Code:
https://dl.dropboxusercontent.com/u/10692364/SAM-BIG-04_10_2015__70941%2C39.zip
Code:
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1044

Additional information about the problem:
  BCCode:    9f
  BCP1:    0000000000000003
  BCP2:    FFFFFA8006A57BB0
  BCP3:    FFFFF80000B9A3D8
  BCP4:    FFFFFA800A53B010
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1

Files that help describe the problem:
  C:\Windows\Minidump\100415-39905-01.dmp
  C:\Users\sam\AppData\Local\Temp\WER-6889955-0.sysdata.xml
here are the two files:
.dmp
Code:
https://dl.dropboxusercontent.com/u/10692364/100415-39905-01.dmp
.xml
Code:
https://dl.dropboxusercontent.com/u/10692364/WER-6889955-0.sysdata.xml
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD A10-5800K APU8,00GB Dual-Channel DDR3 @ 669MHz (9-9-10-24)512MB ATI AMD Radeon HD 7660D (ASUStek Comput...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
AMD A10-5800K APU
Motherboard
F2A85-V (FM2 )
Memory
8,00GB Dual-Channel DDR3 @ 669MHz (9-9-10-24)
Graphics Card(s)
512MB ATI AMD Radeon HD 7660D (ASUStek Computer Inc)
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
L203WT (1680x1050@60Hz)
Screen Resolution
1680x1050@60Hz
Hard Drives
76GB Hitachi HDS72808 0PLA380 SATA Disk Device (SATA)
931GB TOSHIBA External USB 3.0 USB Device (USB (SATA))
3726GB Seagate Expansion Desk USB Device (USB (SATA))
931GB Western Digital WDC WD10 EADS-00L5B1 SATA Disk Device (SATA)
931GB Western Di
Antivirus
AVG Antivirus Free Edition
Hi samerali2,
Welcome to the 7forums.

Please visit Windows Update and install every update available, it may take a couple of times to get them all.

The crashes are being caused by your VPN.
Please update Hotspot Shield or remove it.
Code:
*** WARNING: Unable to verify timestamp for taphss6.sys
*** ERROR: Module load completed but symbols could not be loaded for taphss6.sys

0: kd> lmvm taphss6
start             end                 module name
fffff880`04390000 fffff880`0439e000   taphss6  T (no symbols)           
    Loaded symbol image file: taphss6.sys
    Image path: \SystemRoot\system32\DRIVERS\taphss6.sys
    Image name: [U]taphss6.sys[/U]
    Timestamp:        [COLOR="Red"][U]Fri Sep 18 23:43:52 2015[/U][/COLOR] (55FC8598)
    CheckSum:         0000E409
    ImageSize:        0000E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with IOBit Driver Booster, please remove them as it may cause trouble.
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
outdated drivers.
disabled hotspot shield.
IOBit Driver Booster works fine I think :p
just dont want to spend more time fixing this, so far so good I say,
no crashes and does not wake up by itself :D
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD A10-5800K APU8,00GB Dual-Channel DDR3 @ 669MHz (9-9-10-24)512MB ATI AMD Radeon HD 7660D (ASUStek Comput...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
AMD A10-5800K APU
Motherboard
F2A85-V (FM2 )
Memory
8,00GB Dual-Channel DDR3 @ 669MHz (9-9-10-24)
Graphics Card(s)
512MB ATI AMD Radeon HD 7660D (ASUStek Computer Inc)
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
L203WT (1680x1050@60Hz)
Screen Resolution
1680x1050@60Hz
Hard Drives
76GB Hitachi HDS72808 0PLA380 SATA Disk Device (SATA)
931GB TOSHIBA External USB 3.0 USB Device (USB (SATA))
3726GB Seagate Expansion Desk USB Device (USB (SATA))
931GB Western Digital WDC WD10 EADS-00L5B1 SATA Disk Device (SATA)
931GB Western Di
Antivirus
AVG Antivirus Free Edition
Glad to hear :)
 

My Computer My Computer

At a glance

Windows 10 Proi5-650016GB DDR4 2133 Crucial Ballistix Sport LTMSI GeForce GTX 1060 GAMING X 6G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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