Solved Windows has recovered from an unexpected shutdown

[ACaetta]

I see from other reports that this is a common problem. However, the BCP number sequence seems to change and I have no idea what any of it means. I would really appreciate it if someone could explain to me what is making my pc unhappy.

At first I thought that maybe my monitor was going bad because I turn off my monitor when I leave my computer and once I returned then I could not get the pc to wake up. So hours later I decided to reboot but my computer would not reboot either so I had to unplug it and then reconnect and reboot. That is when I received this bluescreen error message which must have come up while my pc was sleeping.

My Dell computer is 4 years old. Could it be the power supply?


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFFA80072D9FF8
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001462034
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\061315-23790-01.dmp
C:\Users\Sweet Pea\AppData\Local\Temp\WER-59249-0.sysdata.xml

 

[derekimo]

Hi there,

We need this information to help you out,

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[ACaetta]

Sorry. I did click on those posting instructions before posting but did not see the the download thing until clicking your link above. Anyhow, attached is the zip file.

 

[Arc]

Hi Derek my friend. I am posting here as ACaetta asked me to do so ... I am giving a primary analysis to him, you can continue here whenever you want.

Hi ACaetta. Search for driver updates to the Intel(R) 82567LM-3 Gigabit Network Connection in Support | Dell US

Let us know the situation after updating the driver.
________________________________________________________

BugCheck D1, {fffffa80072d9ff8, 2, 0, fffff88001462034}

Probably caused by : NETIO.SYS ( NETIO!NetiopIoWorkItemRoutine+3b )

Followup: MachineOwner
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[ACaetta]

Hi Arc,

I found that driver at Dell. I downloaded it and another one too that Dell analyzed and said was needed. I am feeling relieved that it was probably just a necessary driver update that I needed to do. We'll see how it goes but everything is probably good now. Thank you so much for your help! I really do appreciate it!

 

[Arc]

Nice! Now give it a keen observation for a few next days. Report us for any further BSOD.