Excel 2010 crashes (BSOD) when opening a file

[jhedge]

Hi Folks,

I just changed out my President's XP-Pro to Win7 Pro 64 bit.

We store all of our Word & Excel docs on a 6.5 Netware server.

Yes it's old and out of date - but it cost money to change it. so.....

I had no problems ever with XP but with Win7 when you open a Excel file it
give the old BSOD.

It may not do it every time, sometimes I have to open, close a couple of times and then it happens.

I have no other problems in connecting to the Netware server.
BTW - I'm using the Novell Cient 2 SP2 for windows 7

This is a new Lenovo desktop M series with Intel I5 4g of system memory.

I cannot find any problems with the hardware.

Minidump is attached

Thanks for your help
Jim

 

[centaur78]

Hi

The dump file point to nccache.sys as the cause of the BSOD... this is a know bug with Novell.

Please follow this workaround suggested by Novell by disabling the file caching.

 

[jhedge]

centaur78​

Thank You Thank You Thank You Thank You

I will give that a try
Thank You again

 

[centaur78]

You are welcome...

Let me know your feedback one you tried it

If it has resolved your query , do mark the post as solved .