Excessive CPU usage by svchost.exe

PatrickGSR94

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I have noticed one machine in our office has always had excessive fan noise, and when I looked into it further I found that one of the svchost.exe processes listed in Task Manager runs with at least 13% CPU usage at all times, constantly. Sometimes it's much higher. The CPU never gets down to an "idle" state with 98-99% resources available, like my machine and every other one I've seen does.

I checked the processes in use by that particular instance of svchost, and found the ones in the attached screen shot. I also ran a check with an updated Malwarebytes and it found nothing.

Any ideas? Is there anything on that list of services that should be disabled?
 

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  • Services.JPG
    Services.JPG
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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built PC workstation
OS
Windows 7 Professional x64
CPU
Core i7-4790K Devil's Canyon Quad Core 4.0 GHz
Motherboard
ASUS Z97-E/USB3.1 ATX
Memory
G.SKILL Ripjaws X Series 32 GB DDR3-1866 (4x 8GB)
Graphics Card(s)
EVGA (nVIDIA) GTX 960 4 GB GDDR5
Sound Card
on-board
Monitor(s) Displays
2x Dell Ultrasharp 24" U2415
Screen Resolution
2x 1920x1200
Hard Drives
Crucial MX200 500GB 2.5" SSD SATA III 6 GB/sec
PSU
Rosewill Glacier 700M 700-watt
Case
Fractal Design Define R4 Silent PC mid-tower
Cooling
OEM PSU cooler, 3x 140mm case fans (2 intake, 1 exhaust)
Keyboard
Logitech
Mouse
Logitech
Internet Speed
100+ Mbps
Antivirus
BitDefender
Browser
Firefox/Chrome
Print out that list then go to a machine with a lower usage.

Can you see items on this high use computer that don't appear in the others? If so, that might be a clue as to what services need to go from automatic to manual.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell, Acer, eMachine
OS
Home Premium and Pro 32 bit and 64 bit (4 computers)
Browser
Palemoon
svchost.exe can be anything. Please tell us which DLLs are running under it. Find it with the PID number in this list.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
PatrickGSR94,
It is kind of hard to see the highlights in that screenshot. Not that you need to make another screenshot, but in the future, temporarily changing to the classic theme makes the highlights much darker. Also, if you sort that list of services by Process ID (PID), then all of those "420s" would be grouped together - which makes for a smaller screenshot :-)

It is most likely the wuauserv. Temporarily stop that service and see if the CPU usage drops.

If that does "solve" the CPU usage, then I would suggest doing the steps in option 3 of this tutorial: http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

Then make sure that this KB is installed: KB3135445
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
PatrickGSR94,
It is kind of hard to see the highlights in that screenshot. Not that you need to make another screenshot, but in the future, temporarily changing to the classic theme makes the highlights much darker. Also, if you sort that list of services by Process ID (PID), then all of those "420s" would be grouped together - which makes for a smaller screenshot :-)

It is most likely the wuauserv. Temporarily stop that service and see if the CPU usage drops.

If that does "solve" the CPU usage, then I would suggest doing the steps in option 3 of this tutorial: http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

Then make sure that this KB is installed: KB3135445

I wonder if that's the update that installed Thursday as I was leaving that afternoon. Friday morning I came in and booted up the machine, it finished installing updates, and now the machine no longer has the CPU usage problem that it's had for years leading up the creation of this thread last week.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built PC workstation
OS
Windows 7 Professional x64
CPU
Core i7-4790K Devil's Canyon Quad Core 4.0 GHz
Motherboard
ASUS Z97-E/USB3.1 ATX
Memory
G.SKILL Ripjaws X Series 32 GB DDR3-1866 (4x 8GB)
Graphics Card(s)
EVGA (nVIDIA) GTX 960 4 GB GDDR5
Sound Card
on-board
Monitor(s) Displays
2x Dell Ultrasharp 24" U2415
Screen Resolution
2x 1920x1200
Hard Drives
Crucial MX200 500GB 2.5" SSD SATA III 6 GB/sec
PSU
Rosewill Glacier 700M 700-watt
Case
Fractal Design Define R4 Silent PC mid-tower
Cooling
OEM PSU cooler, 3x 140mm case fans (2 intake, 1 exhaust)
Keyboard
Logitech
Mouse
Logitech
Internet Speed
100+ Mbps
Antivirus
BitDefender
Browser
Firefox/Chrome
Start > search for View installed updates.

If need be, select the Details view.

If need be, sort by the column named Installed On.

Check each section to see what was installed and when.

You can also search for that KB from that window.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
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